Reverse logistics administrator FR/EN/NL - 1140 EVERE

at  Daoust

NOTICE DESCRIPTION

For one of our clients, we are looking for a Reverse Logistics Administrator to help them run their warehouse efficiently and safely.
The Reverse Logistics Administrator’s responsibilities include performing administrative tasks for Reverse Logistics and Service, creating return references, collecting packages and product support.
To succeed in this role, you need to be well organised and understand the order fulfilment cycle.
Ultimately, you will ensure that our customers receive the right orders at the right time.

TECHNICAL REQUIREMENTS

• A background in consumer electronics support is desirable
• Strong computer skills, Microsoft Office, Word, Excel, experience with Mac and CRM systems is an advantage

EDUCATION AND EXPERIENCE

• Work experience in a customer-oriented environment, preferably in a technical and/or administrative support function
• A good level of English, both orally and in writing, is required because the exchanges with colleagues abroad are in English
• Secondary education diploma or equivalent
• An interest in gadgets and technology is a clear advantage, as is interest in outdoor activities and fitness activities
• Language skills : fluent Dutch and French an English

• Create return references
• Managing the internal stock
• Order Exchange units
• Physical handling of undelivered repairs
• Create tracking numbers via portals
• Return Request inbox management
• Return the defective devices to UK
• Implement improvements to maximize efficiency throughout the department
• Other duties assigned by the manager
• ….