REWS Communication Officer

at  Chandler Macleod

REFERENCE

BH-159708

Position Overview: Our Client, a leader in providing top-tier services to the ANZ REWS Team & Employees, is looking for a proactive and skilled individual to join their Workplace Shared Services team. This role is central to enhancing internal communications, refining processes, and elevating service quality. Situated in Sydney CBD, this position offers a direct reporting line to the ANZ Workplace Shared Services Supervisor.

• Contract Role until January 2025 with Potential extension
• Prior Experience in Real Estate Communication
• 5 Days on Site role at Sydney CBD

EXPERIENCE/SKILLS REQUIRED:

• A minimum of 5 years of experience in Corporate Real Estate (CRE), facility management, workplace services, customer service, or hospitality.
• Proven experience in corporate internal communications.
• Technical prowess in creating professional slide decks and managing documents.
• An innate understanding of corporate voice and tone.
• The ability to identify key stakeholders and tailor communications effectively.
• Exceptional interpersonal, influencing, and strategic planning skills.
• Creative flair in verbal, written, and visual storytelling and communications.
• Strong organizational and analytical capabilities.
• Proficiency in Google Suite, Slack, Quip, Tableau, Salesforce, and service ticketing tools, with an understanding of their application in workplace services delivery and data reporting.
• Insight into corporate culture building and employee engagement within a tech or hospitality-focused customer-centric environment.
• The capacity to thrive in a fast-paced setting and meet tight deadlines.
• This is an office-based role requiring presence 5 days a week.

KEY RESPONSIBILITIES:

• Establish and maintain trusted relationships with key stakeholders, ensuring a high level of customer service.
• Support the Innovation Center, Facilities Management, Guest Services, Events, and Culinary teams through effective collaboration with ANZ REWS management and business partners.
• Maintain alignment with global Internal Communications and Marketing, upholding corporate brand standards.
• Craft and implement communication plans for a diverse range of stakeholders, including Senior Leadership.
• Manage the coordination and content of internal newsletters and customer satisfaction surveys.
• Review and approve publication-ready texts and visuals, guaranteeing consistency with the brand.
• Administer REWS information on internal platforms and handle ticketing, with a focus on event support and resolution.
• Enhance team efficiency through the optimization of Slack channels and workflows, and provide comprehensive administrative support across ANZ sites.
• Direct document management and SOP creation, alongside managing mailroom operations and striving for continuous improvement.
• Manage vendor access passes and building access requests, and spearhead the Help Desk initiative.
  To apply, please send your resume to ashish.bhetwal@chandlermacleod.com or click on Apply Now. Be part of a team that champions diversity, inclusion, and innovation!
  At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
  You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

Position Overview: Our Client, a leader in providing top-tier services to the ANZ REWS Team & Employees, is looking for a proactive and skilled individual to join their Workplace Shared Services team. This role is central to enhancing internal communications, refining processes, and elevating service quality. Situated in Sydney CBD, this position offers a direct reporting line to the ANZ Workplace Shared Services Supervisor.

• Contract Role until January 2025 with Potential extension
• Prior Experience in Real Estate Communication
• 5 Days on Site role at Sydney CB