Risk Analyst - Outsourcing

at  SumUp

WHO WE ARE:

At SumUp, we’re on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
We are passionate about our merchants and strive to offer them the best possible experience with our solutions to ensure that they can focus on the growth of their business while accepting cashless payments. Working in the risk management team, you will be directly supporting the Third-Party and Outsourcing with operational tasks.

• Facilitate the gathering of Key Performance Indicator (KPI) reports from various third parties/ Intragroup to ensure service levels meet contractual obligations and regulatory standards
• Oversee the management and integrity of third-party data, ensuring it is up-to-date, accurate, and securely stored, facilitating easy retrieval for analysis and decision-making
• Assist in tasks specific to enhancing operational resilience concerning third-party, including Mapping, testing and updating business continuity if needed. Also support with DORA implementation
• Actively work on resolving Internal Audit findings related to third-party and outsourcing risks
• Support the review process of third-party contracts to ensure they include all necessary clauses and service level requirements
• Provide support in managing incidents data involving third parties