Risk & Compliance Manager - Marketing

at  Claremont Consulting

Work type:
Full Time
Location:
City of London - London
Discipline:
Project Management
Contact name:
Hannah Lancaster
Contact email:
hannah.lancaster@claremontconsulting.com
Posted date:
26-Apr-2024

RISK & COMPLIANCE MANAGER – MARKETING

A leading tech company are looking for a Risk & Compliance Manager for the Marketing and Revenue & Trading teams with a key focus of supporting the business on regulatory and risk matters, in order to effectively manage the risk and compliance environment with a commercial lens.
This role will be supporting the risk & compliance on marketing special offers to customers etc.

Responsibilities:

• Closely support first line colleagues in Marketing and Revenue to working with the business to ensure current and emerging risks are effectively managed.
• Support the Senior Manager horizon scanning of new and emerging risks whilst implementing effective methods and techniques to manage risk across the board.
• Ownership of the preparation and delivery of the monthly FLOD packs/process to a high standard.
• Provide expert advice and approvals for all marketing activity (both financial and non-financial promotions).
• Support and challenge the business on regulatory and prioritized projects from both a regulatory and first line risk perspective.
• Own and deliver the first line annual validation and monitoring plan and closely engage with second line on overall delivery.
• Identify and managing continuous improvement of the business control environment through ongoing assessments, root cause analysis for incidents/complaints/sign offs, remediation and targeted deep dives.
• Work closely with SLOD to ensure risks are being managed in line with the risk framework and business area risk appetite.
• Being a risk and compliance champion across the business, promoting a proactive risk management culture and ensuring that effective risk management is prevalent.
• Responsible for supporting the business with third party management processes.
• Able to deputise for Senior Manager.

Experience required:

• Advanced knowledge of FCA rules relating to customer communications and financial promotions and CAP and BCAP Codes (ASA). Other in-scope regulatory knowledge would be beneficial but not essential e.g. Ofgem, Ofcom.
• Good understanding of risk frameworks and execution of these within a business.
• Natural ability to build strong relationships at different levels/different areas.
• Excellent written and verbal communication skills and confident communicator.

• Closely support first line colleagues in Marketing and Revenue to working with the business to ensure current and emerging risks are effectively managed.
• Support the Senior Manager horizon scanning of new and emerging risks whilst implementing effective methods and techniques to manage risk across the board.
• Ownership of the preparation and delivery of the monthly FLOD packs/process to a high standard.
• Provide expert advice and approvals for all marketing activity (both financial and non-financial promotions).
• Support and challenge the business on regulatory and prioritized projects from both a regulatory and first line risk perspective.
• Own and deliver the first line annual validation and monitoring plan and closely engage with second line on overall delivery.
• Identify and managing continuous improvement of the business control environment through ongoing assessments, root cause analysis for incidents/complaints/sign offs, remediation and targeted deep dives.
• Work closely with SLOD to ensure risks are being managed in line with the risk framework and business area risk appetite.
• Being a risk and compliance champion across the business, promoting a proactive risk management culture and ensuring that effective risk management is prevalent.
• Responsible for supporting the business with third party management processes.
• Able to deputise for Senior Manager