RN Support Manager
RNAS Culdrose, Helston, TR12 7RH
Permanent, full time 38 hours per week (Monday- Friday)
Competitive salary plus benefits
Serco are recruiting for RN Support Engineering Manager to join the team based at RNAS Culdrose. The key focus of this role is to lead and coordinate all necessary activity to ensure the delivery of all professional contractual, and operational matters for the teams across RNAS Culdrose and to support the development of workforce ensuring fit for the future.
Our RN Support Engineering Manager will lead a team across the Serco Engineering and Asset Management portfolio for Royal Navy Support contracts with a significant focus on personnel and operational capability, ensuring excellent service to the customer, strong financial returns, service improvements and business growth. You will lead all operational activity, inspiring and developing your team, embracing our Values in both thought and action, and ensuring that policies and processes are in place, in line with the Serco Management System, to govern your areas of responsibility, mitigate risk and meet all business and legislative requirements.
Main accountabilities
Oversee the management and operational delivery of teams in the RN Support portfolio, ensuring effective governance control, to enable sustained ability to meet contractual obligations.
The establishment and operation of an organizational structure, in terms of personnel, procedures and geographical layout that provides a sound framework for safe efficient and effective engineering activity.
Ensure all Serco personnel are in receipt of the correct engineering authorisations and hold up to date competency checks in accordance with the RA series.
Support the development and assessment of the apprentices on contract to meet the NVQ Level 3 requirements.
The management, care, custody and security of all personnel and equipment assets within their charge.
Ensuring that the required engineering standards and authorised practices are employed across their teams.
Ensuring that an integrated Quality Management System and Quality culture exist.
Identify and implement strategic service improvements across the Contract.
Manage and develop the customer base providing our customers with innovative solutions and capability options to support their transformation plans and business goals.
Identify organic business growth and work closely with the Contract Lead to identify and deliver new growth on the Contract.
Ensure our employees understand and adopt our business strategy and plans so that they are successfully delivered.
Ensure employees are given support to grow and develop to their potential and are managed in a way that maximises their engagement.
What you’ll need to do the job
An experienced Aircraft Engineer
A minimum of 10-years’ experience in either a Civil or Military aviation environment
Knowledge of MAA, CAA & EASA Part 145 Regulations/Approvals
Hold or have the ability to hold Level G/H Engineering Authorisations
Be or have the ability to hold an A1/A2 NVQ Assessor to Level 3 standard in aeronautical engineering.
Understanding of all Civil and Military Airworthiness Safety Regulations
Proven leadership and management skills, able to enthuse, inspire and engage.
Creative thinking, able to develop business improvement ideas and innovate.
An excellent communicator, with well-developed presentation skills and a first-class influencer
Capable of thinking and working both strategically and operationally.
Capable of developing partnerships and professional relationships with customer, sub-contractors and key stakeholders.
Excellent problem-solving skills.
Knowledge of health and safety in the workplace.
What we offer
Competitive salaries with annual reviews
Up to 6% contributory pension scheme.
25 days annual leave plus bank holidays.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, free flu vaccines and more.
Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
Interesting and enjoyable work.
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link . We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here .
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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