Rooms - Ultimate Leaders Program

at  Dorchester Collection

POSITION OVERVIEW

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
When you join us on the Ultimate Leader Programme (ULP) you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning Dorchester Collection learning academy. You will achieve the highest standards of service and leadership that will help you build your own career story.
The Ultimate Leaders Programme is a dynamic opportunity underpinned around our ‘We Care’ culture designed to fast-track you in achieving a supervisory role upon completion of the programme.
Throughout the program, you will have the opportunity to experience different areas within our Rooms Department. Our senior leaders will be there to guide and support you as you develop the necessary technical and behavioral skills to become a well-rounded hospitality specialist.
During your time as a ULP, you will be able to take part in different training sessions organized by our Learning & Development team. These sessions are led by our Dorchester Collection Learning Academy, offering you valuable opportunities to gain exposure and learn.

You’ll love what you do and take pride in delighting our guests:

• Our Rooms Department Ultimate Leaders will join us for a minimum of 12 months, which can be extended to 18 months, where they will do rotations in different areas for a period of 3 to 6 months each.
• During their programme, our candidates will have a dedicated mentor from the business, to support and guide the start of their career with us.
• Throughout the minimum 12 months period, our graduates will take part in key leadership training, learning about leadership styles, feedback, personality types and more, all to support their development with us.
• Connect with our Senior Leadership team through mentorship from the Executive Committee for networking, support and guidance to become a legendary leader.
• Partner with our Learning and Development team for regular 1-2-1, training and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience.
• Work on specific industry and development projects including a personal focus and business focus project.
• Upon successfully finishing the ULP program, you may be given the chance to obtain a permanent full-time position within the department, at the same property.

The items shared are the essence of a day in the life of a ULP but we’ll make sure you are provided with specifics on how we care for our hotel.