Roster and Administration Officer

at  Swansea Bay University Health Board

Supporting the Lead Nurse, Ward Sister/Charge Nurses and the ITU team in the administrative running of the ward and in the management of patient flow. The post holder will be managed rather than supervised and required to work on their own initiative.
This post is responsible for implementing, supporting and administering electronic rostering of the nursing workforce within ITU. Also to support the development and maintenance of databases for staff training/absence monitoring purposes and performing audits, checks, and general administrative duties.
The post is responsible for assisting the Band 7 nurse in monitoring and ensuring actions to improve the flow of patients in and out of the Unit. Creating and maintaining close links with wards across the hospital site and with directorate teams to ensure actions to improve the flow of patients are timely and appropriate.
Electronic rostering
To assist in the implementation and be responsible for the ongoing administration and maintenance of an electronic rostering system. This will involve:
Ensuring timely and accurate uploading of the nursing rota onto an electronic rostering system.
Frequent liaison with ITU nursing staff in respect of amendments/requests etc, seeking guidance and direction where appropriate from the Ward Sister/Charge Nurse or a Nurse in charge of the ward area.
Designing and regularly producing reports against KPI’s from the electronic rostering system.
General system administration
Patient information and flow: To support the Band 7 nurse in the following.
Developing and maintaining robust working relationships with clinical and managerial staff across the site and wider Health Board in order to act as a co-ordination point for admissions and discharges.
Supporting Education, Outreach & H@N and Matron teams

TO ASSIST WITH ADMINISTRATIVE SUPPORT IN RESPECT OF:

Recruitment / Employment documentation. To maintain a database of staff statutory/mandatory training alongside other staff training databases.
To assist with the inputting of data for the Outreach & H@N teams, collating information for reporting.
To assist the PDN in organising multi-disciplinary meetings/training sessions.
To type letters related to staff absence or workforce issues as requested by the Ward Sister/Charge Nurse/Matrons
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe’s most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Electronic rostering
To assist in the implementation and be responsible for the ongoing administration and maintenance of an electronic rostering system. This will involve:
Ensuring timely and accurate uploading of the nursing rota onto an electronic rostering system.
Frequent liaison with ITU nursing staff in respect of amendments/requests etc, seeking guidance and direction where appropriate from the Ward Sister/Charge Nurse or a Nurse in charge of the ward area.
Designing and regularly producing reports against KPI’s from the electronic rostering system.
Periodical auditing of information within the nursing rota.
General system administration

TO ASSIST WITH ADMINISTRATIVE SUPPORT IN RESPECT OF:

Recruitment / Employment documentation. To maintain a database of staff statutory/mandatory training alongside other staff training databases.
To assist with the inputting of data for the Outreach & H@N teams, collating information for reporting.
To assist the PDN in organising multi-disciplinary meetings/training sessions.
To demonstrate the electronic systems to new starters.
To take the lead on completing starter/leaver and staff changes forms
To type letters related to staff absence or workforce issues as requested by the Ward Sister/Charge Nurse/Matrons
Other administrative duties
To follow ward operating procedures and comment and implement changes for administrative procedures.
To prepare packs for new starters.
To assist in the patient/carer experience agenda
To maintain staff and patient information boards
To liaise with Estates in reporting faults and chasing up outstanding jobs
To answer the telephone and direct calls
To keep an up to date and accurate record of service contracts for equipment.
Physical Effort
Frequent use of the PC.
Sitting for long periods of time inputting data.
Attendance at meetings within the Hospital site and occasionally on other sites where required.
Mental Effort
Frequently receiving information and requests from a number of sources and translating into a concise format.
Frequent interruptions.
Concentration for data entry.
Answering telephone queries.
Dealing with patients and visitors queries.
Emotional Effort
Daily exposure to conflicting operational demand for ITU beds.
Occasional exposure to distressing situations relating to patients and relatives on the ward.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

Please refer the Job description for details