Roving Receptionist

at  HCA Healthcare UK

SALARY: UP TO £27,352 PER ANNUM

We’re looking for a Roving Receptionist to join our Primary Care Team based at Roodlane Medical. At Roodlane Medical, we provide private GP and health screening services for our patients,
As a Roving Receptionist, you’ll be the welcoming face of our medical centre. You will provide a friendly, warm and efficient reception service whilst consistently delivering high quality customer care standards to both internal and external clients and contributing to an overall exceptional client experience.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Reception but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

• Meet and greet all patients, visitors, GP’s and staff and assist with their enquiries
• Have a good understanding of the medical system and the relevant Microsoft office programs
• Issue clients with the necessary paperwork and explaining forms
• Deal with face to face, telephone and E-Mail queries with an excellent telephone manner and communication skills
• Work collaboratively with the Registered Manager and Clinical staff to deliver the patient journey
• Be visible, accessible and approachable for staff, patients and the public and ensure effective communication and resolution of any on site enquiries or escalation of complaints to the Senior Receptionist as needed.
• Work across several prestigious clinics all situated in Central London,