RQ24-140324-030 - Business Analyst

at  Technopals PteLtd

REQUIREMENTS

• Minimum 5-7 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Technical knowledge in web services, application development (Java), HTML/Angular-based UI, and role-based access matrix.

• Re-engineer end-to-end processes, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process-defined documents.
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Troubleshoot reported issues and coordinate across teams (stakeholders, developers, infrastructure teams) to resolve them.
• Manage projects and monitor timelines.
• Collaborate closely with regional and country teams to ensure timely project delivery and issue resolution.
• Create user stories in JIRA for tracking until completion.
• Attend project stand-up meetings to discuss project status.