RV Resort Office/Grounds Associate (Part Time)
at Cullman Parks Recreation Sports Tourism
Cullman, AL 35057, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Jul, 2024 | Not Specified | 08 Apr, 2024 | 1 year(s) or above | Screening,Training,Customer Service | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS:
High School Diploma/GED and at least one year of experience in customer service, clerical and/or sales related experience. Possess a valid driver’s license. Must meet Park Board employment and physical standards, which includes a background check, drug and alcohol screening. Experience and training which demonstrates the knowledge, skills and aptitude to perform the defined duties.
Responsibilities:
- Represents the Palomino brand while providing a high level of customer service to visitors and guests.
- Documents and reports daily activity of day-pass sales and new and/or canceled reservations.
- Creates new reservations in ASTRA software and fully explains policies and procedures of resort.
- Maintains professional internal and external relationships in keeping with CPRST core values.
- Administers opening and closing responsibilities for the front desk.
- Assist facility management in handling customer conflict resolution.
- Accurately reports use of facilities by having all visitors and guests check-in when entering the resort.
- Works closely with new guests to ensure all questions are accurately answered and they have a clear understanding of resort procedures and conduct rules.
- Escorts guest leads on tours, communicating the features and benefits of the resort.
- Maintains persistent check of front desk money handling standards to ensure standards are in keeping with CPRST Cash Handling Policy and Procedures.
- Answers phone calls in professional manner, answers questions, and connects call to appropriate staff member or manager when necessary.
- Assists grounds maintenance crew in daily tasks as needed.
- Attends all meetings as required by superiors.
- Works with team members in order to reach monthly, quarterly, and yearly goals.
- Establishes and maintains sound business and financial procedures in accordance with Federal and State laws, and CPRST system policies.
- Exhibits a high level of professionalism and ethics working amicably with the Park Board, the Executive Director, Administrators, Supervisors, Personnel and Community.
- Exhibits proficiency in written and oral communication.
- Performs other duties as assigned by supervisor(s) or manager(s).
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Diploma
Customer service clerical and/or sales related experience
Proficient
1
Cullman, AL 35057, USA