Sales Admin (Food Food Wholesale)

at  OISHI MANUFACTURING PTE LTD

OUR COMPANY:

With 21-years of making ice cream gelato, Oishi has become a leading ice cream and gelato wholesale supplier in Singapore. Offering a diverse range of frozen desserts, Oishi is a reliable ice cream gelato supplier to many hotels, restaurants, cafes and clubs. From timeless vanilla to avant-garde matcha green tea, our offerings cater to all palates.
What sets Oishi apart as the preferred ice cream supplier in Singapore is its unwavering commitment to quality. Each product is crafted using only the finest ingredientsdddd. This dedication to excellence has earned Oishi a reputation as a trustworthy and top-tier choice for ice cream wholesale in Singapore.
Oishi’s efficient and extensive distribution network ensures prompt and reliable service to businesses of all sizes, making it an indispensable partner for countless establishments. Oishi’s competitive pricing further bolsters its appeal, demonstrating Oishi’s understanding of the market’s demands. For 20 years, Oishi has been synonymous with providing outstanding quality ice cream gelato with impeccable service, solidifying its position as the go-to ice cream supplier in Singapore.

JOB SUMMARY:

We are seeking a detail-oriented and proactive Sales Admin to support our sales team. The Sales Admin will be responsible for handling administrative tasks, managing customer relationships, and ensuring the smooth operation of the sales department. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for customer service.

QUALIFICATIONS:

• Education: High school diploma or equivalent required.
• Experience: 2+ years of experience in a sales support or administrative role.Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Skills: Excellent verbal and written communication skills.Strong organizational and time management abilities.Attention to detail and accuracy.Ability to multitask and prioritize tasks effectively.Customer-focused mindset with a commitment to providing exceptional service.

• Sales Support: Assist the sales team with preparing and processing sales orders, quotes, and invoices.Maintain and update customer records in the CRM system. Generate sales reports and analyze sales data to support decision-making. Coordinate and schedule meetings, calls, and appointments for the sales team.
• Customer Service: Respond to customer inquiries and provide information about products, services, and order status. Handle customer complaints and escalate issues to the appropriate team members when necessary. Follow up with customers to ensure satisfaction and address any concerns.
• Administrative Tasks: Manage and organize sales documentation, contracts, and agreements.Maintain inventory of sales materials, such as brochures, samples, and promotional items.Assist with the preparation of sales presentations and proposals.Coordinate logistics for sales events, trade shows, and conferences.
• Collaboration: Work closely with other departments, such as marketing, finance, and operations, to ensure alignment and support for sales activities.Provide feedback and suggestions for process improvements to enhance the efficiency of the sales team.