Sales Administration & Customer Support Officer

at  Chrisjac Recruitment Services

• Position: Sales Administration & Customer Support Officer.
• Salary: RM 2500-3500.
• Work location: Sunway Damansara (PJU 3), Petaling Jaya
  Our client is a medical vendor who have been supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in need of a Sales Administrator for their office in Sunway Damansara (PJU3) in Petaling Jaya area. This is a permanent position with working hours 9.00 am to 6.00 pm Monday to Friday.

CANDIDATE REQUIREMENTS

The successful candidate must be a female in age group 21-30, possess at least a Diploma qualification in Business or equivalent and would have at least 1-2 years of similar experience in sales support role in your previous work experience.

Profile/Attributes:

• Female preferred; service oriented person.
• Minimum qualification: Diploma or STPM.
• At least 1-2 years of relevant experience.
• Experience of employing a high level of initiative and self motivation to achieve service standards.
• Strong communication and people management skills.
• Proficient in English,BM and Chinese/Mandarin.
• Hand on experience with Microsoft Office (MS Excel in particular).
• Strong organization and multitasking skills.

This role would suit some one from a customer service, account management or order processing background with an interest in pharmaceutical or medical industry. The position will be based Sunway Damansara area in PJ and you will ensure that is a convenient location for you to work.
Note: This role is immediately available ans suitable candidates will be invited for interview promptly following your application.

Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and service activities. This role is critical to providing customers with timely and dependable support for delivery of product orders and services.

Main job responsibilities:

• Manage day-to-day customer inquiries on company’s products and services.
• Providing administrative pre and post sales support to sales team on daily activities covering customer orders, quotation and billing.
• Processing of sales orders and all associated administration.
• Generate and Processing of customer orders.
• Manage the fulfillment of sales orders.
• Attending to general sales support for the field sales team in developing new business.
• Coordinate and Liaise internal departments to ensure deadlines are met.
• Maintain and update sales and customer records.