Sales administration officer
at OVHcloud
50670 Köln, Nordrhein-Westfalen, Germany -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Aug, 2024 | Not Specified | 06 May, 2024 | N/A | Management Skills,Communication Skills | No | No |
Required Visa Status:
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US Citizen | Student Visa |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
SKILLS REQUIRED
- Excellent interpersonal, communication skills
- Be tech-savvy with cloud knowledge
- Sales orientation & customer centricity
- Have the ability to coordinate multi-stakeholder projects
- Time management skills and ability to work under pressure to tight deadlines
SKILLS REQUIRED
- Excellent interpersonal, communication skills
- Be tech-savvy with cloud knowledge
- Sales orientation & customer centricity
- Have the ability to coordinate multi-stakeholder projects
- Time management skills and ability to work under pressure to tight deadlines
Responsibilities:
YOUR MAIN RESPONSIBILITIES
Customer Record Management
- Create records for new customers, including contact details and the name of the representative managing the account.
- Verifying orders, including customers’ personal information and payment details.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records.
Order Processing
- Receiving and processing purchase orders.
- Save the order, if necessary, in the OVHcloud tools
- Issuing sales transaction invoices.
- Transmitting the necessary information to the Billing team for changing the NICs in the Purchase Order and payment of the Purchase Order(s).
- Coordinate the delivery of external and Digital orders to ensure the correct level of prioritisation
- Checking that delivery deadlines are met (48 hours) in conjunction with the admin-corp team.
- Checking the receipt of services and the communication sent to the contract holder in conjunction with the admin-corp
Sales Support
- Provide customers with product information, order status, order delivery status, credit balance…
- Compiling monthly sales reports.
- Alert sales reps to any urgent issues
- Update Sales representatives on orders or deliveries
- Directing feedback from customers to relevant internal departments
- Consolidate/Generate information in dashboards
x
YOUR MAIN RESPONSIBILITIES
Customer Record Management
- Create records for new customers, including contact details and the name of the representative managing the account.
- Verifying orders, including customers’ personal information and payment details.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records.
Order Processing
- Receiving and processing purchase orders.
- Save the order, if necessary, in the OVHcloud tools
- Issuing sales transaction invoices.
- Transmitting the necessary information to the Billing team for changing the NICs in the Purchase Order and payment of the Purchase Order(s).
- Coordinate the delivery of external and Digital orders to ensure the correct level of prioritisation
- Checking that delivery deadlines are met (48 hours) in conjunction with the admin-corp team.
- Checking the receipt of services and the communication sent to the contract holder in conjunction with the admin-corp
Sales Support
- Provide customers with product information, order status, order delivery status, credit balance…
- Compiling monthly sales reports.
- Alert sales reps to any urgent issues
- Update Sales representatives on orders or deliveries
- Directing feedback from customers to relevant internal departments
- Consolidate/Generate information in dashboards
x
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
50670 Köln, Germany