Sales Administrator

at  AVISPL

Descripción General:

Essential duties and responsibilities:

• Support the Sales department in the registration processes in our clients’ systems, maintain the information corresponding to contracts, payment terms and conditions, require invoicing, send or process invoices in the corresponding client portals and, once the collection has been made, send the client the tax payment receipts.
• Maintain control of customer information, process contracts, registrations, and manage bid, purchasing, billing, and collections portals.
• Register customers in our system with the required information and keep such records and information updated promptly.
• Manage the validation, signature and changes to legal documents required by clients and our organization.
• Follow up on tax cancellations of invoices with customers, maintaining constant and fluid communication regarding tax processes between customers and AVI-SPL.
• Issue weekly and monthly reports derived from commercial activity.
• To keep control and record of the opportunities that come from the work of marketing or third-party companies in the generation of demand.

Skills and Abilities:

• Ability to balance multiple tasks with changing priorities
• Ability to work and think independently and ensure you meet deadlines
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
• Excellent attention to detail
• Must have clear and professional communication skills (written and oral) both internally and externally
• Effective communication and interaction with employees, customers, and colleagues and the ability to work effectively with all levels of the organization
• Demonstrated focus on customer service and customer communication skills
• Ability to handle sensitive and confidential information
• Fluent level of English: Ability to express any idea without hesitation, with good vocabulary and grammar. Clear oral and written skills.
• Experience using ERP: Microsoft Dynamics 365.
• Desirable: Knowledge in the Intelisis system.
• Mastery of the MS Office package, especially Excel, with advanced skills in the creation and handling of pivot tables, application of conditional formatting and mastery of search and reference formulas.
• Ability to prioritize tasks and work under pressure.
• Great numerical and analytical capacity.
• Demonstrated experience in administrative or sales support functions: Customer registration, payment management and collection systems and portals.
• Knowledge of invoicing, electronic payment receipts and the requirements established by the SAT in relation to billing and collection processes.
• Excellent organizational and time management skills.
• Verbal and written communication skills for customer service in the management of administrative sales processes.
• Ability to work in a team and follow up on multiple tasks with different interlocutors.
• Document management and management: Registration of requirements and commercial conditions of the client portfolio.

Education and/or Experience:

• Minimum of a high school diploma or equivalent
• Minimum 2-4 years of experience with office administrative functions preferably
• Intermediate competence with proven experience in the use of office suites (Word, Excel, Powerpoint)

Work Enviroment:
The characteristics of the work environment described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform essential functions. This job operates in a professional office environment. This function uses standard office equipment, such as computers, telephones, copiers, filing cabinets, and fax machines. The work environment is generally moderate in noise (conversations between offices and computers/printers).
Phsical requirements:

The physical demands of this position are those that are necessary to fulfill the essential responsibilities and functions of this position. Reasonable accommodations may be made to allow individuals with qualifying disabilities to perform essential functions.

• This position regularly requires employees to sit, walk, and stand; talking or listening, both in person and on the phone; repeatedly use hands to finger, manipulate, feel, or operate standard office equipment
• This position does not have any direct report

Essential duties and responsibilities:

• Support the Sales department in the registration processes in our clients’ systems, maintain the information corresponding to contracts, payment terms and conditions, require invoicing, send or process invoices in the corresponding client portals and, once the collection has been made, send the client the tax payment receipts.
• Maintain control of customer information, process contracts, registrations, and manage bid, purchasing, billing, and collections portals.
• Register customers in our system with the required information and keep such records and information updated promptly.
• Manage the validation, signature and changes to legal documents required by clients and our organization.
• Follow up on tax cancellations of invoices with customers, maintaining constant and fluid communication regarding tax processes between customers and AVI-SPL.
• Issue weekly and monthly reports derived from commercial activity.
• To keep control and record of the opportunities that come from the work of marketing or third-party companies in the generation of demand

The physical demands of this position are those that are necessary to fulfill the essential responsibilities and functions of this position. Reasonable accommodations may be made to allow individuals with qualifying disabilities to perform essential functions.

• This position regularly requires employees to sit, walk, and stand; talking or listening, both in person and on the phone; repeatedly use hands to finger, manipulate, feel, or operate standard office equipment
• This position does not have any direct repor