Sales Advisor

at  Whittard of Chelsea

DESCRIPTION

At Whittard, we’re passionate about bringing luxury tea and coffee to our communities. We’ve been achieving this goal since 1886, you could be part of our story in this new Sales Advisor role at our Oxford High Street store.
Joining the Whittard family, you will provide exceptional customer service, strengthening the already successful store in the community all while on the receiving end of generous holiday, product discount and investments in your professional training and development.

QUALIFICATIONS

• Experience demonstrating successful teamwork
• Confidence to engage with customers in product conversations and provide excellent service and support.
• A commitment to personal development, always striving to reach goals.
• Previous experience in a customer facing role is an advantage, but not essential!

ABOUT US

Our story began in 1886 when Walter Whittard began selling the finest tea, coffee and hot chocolate in London with the approach to buy the best. Over 135 years later, our never-ending curiosity to find unique blends and distinctive tastes lives on at Whittard. We continue to flourish, and our ambition will always remain the same - to ensure every customer can enjoy their own Whittard moment and make each day more special.
Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences.
Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.
You can find out more about us as a company on our social media pages or head into one of our stores!

RESPONSIBILITIES

• Providing first class customer service.
• Becoming an ambassador of the products, offering excellent knowledge and recommendations to customers, taking them on a journey to their perfect purchase.
• Always working towards, and achieving, your daily sales targets.
• Working closely in your team, creating great working relationships with colleagues.
• Operating the till, providing front facing customer service.
• Day to day activities such as cleaning, unpacking deliveries, stock management and depositing money at the bank.
• Hosting in-store and on the street tastings to promote the Whittard product line

THE ROLE ITSELF

Working in a friendly team, you will help create an atmosphere of customer service that keeps people coming back time and time again. Completing day to day activities, you will help uphold the high standards of Whittard and play an important role in the functioning of the store. With store incentives for the team throughout the year, including individual rewards and team benefits, you will be joining a company that celebrates their team at every corner.