Sales Assistant

at  Multitude

Multitude is a listed European FinTech company, offering digital lending and online banking services to consumers, small and medium-sized businesses, and other FinTechs. The services are provided through three independent business units, which are served by our internal Banking-as-a-Service Growth Platform.
Multitude’s business units are consumer banking (Ferratum), business banking (CapitalBox) and wholesale banking (Multitude Bank).
Multitude Group employs over 700 people in 25 countries and offers services in 16 countries, achieving a combined turnover of 212 million euros in 2022. Multitude was founded in Finland in 2005 and is listed on the Prime Standard segment of the Frankfurt Stock Exchange under the symbol ‘FRU’.
We are looking for a Sales Assistant in the Finland to join the CapitalBox Tribe.

REQUIREMENTS:

• Fluent in all two languages - Finnish and English oral and written;
• Previous working experience in a similar environment is a plus;
• Must possess excellent communication skills;
• Sales background will be considered as an asset;
• Good computer skills;
• Knowledge of Salesforce and Mambu preferred but not required;
• Team player and customer oriented;
• Willingness to learn and expand horizons.

• Provide client support in Finnish (via phone, emails and mail);
• Assisting clients applying for loans;
• Working closely with Loan Officers and assisting in lending matters;
• Identify selling opportunities after analyzing the customers’ needs;
• Working closely with other departments including Marketing, Underwriting and Collections;
• Keeping detailed information of all interactions with applicants;
• Following company policies with regards to the client processes, anti-money laundering, compliance etc;
• Assisting with client invoicing, allocating payments, and related duties according to Company’s policies.
• Handling of existing loans and customer relationships.
• Assisting with occasional events and campaigns.
• Participating in development projects.