Sales Assistant

at  Regional Group

ABOUT US:

At eQ Homes, we are dedicated to providing an exceptional level of craftsmanship and customer service, from the moment you meet us to the day you receive your keys. We are with you every step of the way to ensure that your home buying path is a comfortable and memorable one. We consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.

We stand for Enduring Quality. Our core values are at the heart of everything we do, and they include:

• Doing the right thing.
• Quality; build well for lasting value.
• Creativity; challenge status quo and encourage innovation.
• Fun; enjoy what we do and share that joy with others.
• Respect; for each other, our communities and the planet.
• People; find the best and empower them to become great.

We want our employees feel great about their jobs, and that means encouraging growth and advancement, listening to employee feedback, recognizing a job well done, giving back, and adopting a culture of trust and respect.

ABOUT THE ROLE:

The Sales Assistant provides essential support to the on-site sales team, helping them achieve sales goals and ensure customer satisfaction. They engage with customers, optimize sales strategies and promotions, and create a welcoming and organized sales environment. If you have excellent communication skills and a customer-focused mindset, we invite you to consider joining us.

KEY RESPONSIBILITIES:

• Organize and maintain the sales center reception area for a positive visitor experience.
• Refer clients to consultants based on housing availability knowledge.
• Greet and register all guests promptly upon arrival.
• Handle telephone calls professionally and distribute messages efficiently.
• Maintain daily traffic reports and site plan dot maps.
• Manage the CRM (Lasso) prospect database and Newstar for accurate prospect/client information.
• Communicate with prospects and buyers via email or other designated methods.
• Prepare accurate Purchase and Sale Agreements for Consultants.
• Create and maintain complete purchaser files, ensuring accuracy.
• Track and process buyer deposits.
• Ensure completeness of purchase packages and necessary addendums.
• Assist Consultants and Managers in planning and coordinating sales events.
• Participate in team meetings as needed.
• General Office Management:
• Order and maintain office supplies.
• Coordinate marketing materials with Marketing and Product Manager.
• Perform general sales center clean-up and maintenance.
• Ensure office equipment (fax, copier) is regularly maintained and serviced.