Sales Associate

at  Cartier

MAIN ACCOUNTABILITIES

• Sales Achievements
• Ensures a unique and exceptional client experience during a sale.
• Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop).
• Adapts according to client(s) needs and motivations.
• Strives to always improve and surprise the client(s).
• Deals with ease during negotiations and objections.
• Transmits the passion and values of the Maison.
• Acts as the privileged contact for the client(s) in case of After Sales.
• Meets individual and boutique targets, both quantitative and qualitative.
• Client Relationship & Portfolio Development
• Cultivates strong client relationships and develops client loyalty.
• Efficiently develops the client portfolio.
• Executes targeted CRM actions.
• Participates to client events and acts as an Ambassador of the Maison.
• Daily Boutique Operations
• Respects all brand and boutique policies and procedures.
• Participates to inventories.
• Participates to the set up and breakdowns at opening and closing of the boutique.
• Participates to the implementation of Visual Merchandising guidelines.
• Assists with special projects when requested.

Please refer the Job description for details