Sales Associate (Endoscopy Visualisation) - North

at  Stryker Corporation

WHY JOIN STRYKER?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

KNOW SOMEONE AT STRYKER?

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JOB REQUIREMENTS

• Ideally, a BA or BSc degree in a Biomedical/Lifesciences or business-based subject (or equivalent experience)
• Experience in sales or a commercial setting would be advantageous
• Commercial acumen and an interest or experience of building relationships with customers
• Computer skills, MS Office.
• Confident presentation skills with modern presentation media.
• An interest in anatomy and physiology.
• Must be comfortable working in emergency/operating room environments
• Demonstrated high achiever who loves to learn and take on challenges
• A background that demonstrates an ability to engage with others, influence, motivate and work hard.
• A valid drivers’ license

IN THIS ROLE YOU WILL:

• Develop the skills required to become an effective sales representative.
• Learn and practice the techniques required to grow the volume of a defined territory through sales of Endoscopy Visualisation products.
• Learn to manage an existing sales territory and become responsible for the day to day running of key accounts.
• Become proficient in dealing with; stock issues, instrument requirements, organising loan kits, delivering regular customer training, providing guidance on orthopaedic and general surgery in a hospital theatre environment.
• Supporting other sales managers with ad-hoc tasks to allow them to concentrate on new business acquisition and new account development.
  In this role you will be supporting all Endoscopy Visualisation related products for all surgical specialties.

KEY ACTIVITIES & ACCOUNTABILITIES IN THIS ROLE

• Develop skills for effective territory management and business growth aligned with regional sales goals.
• Implement training sessions on Stryker Endoscopy Visualisation products for healthcare professionals.
• Develop knowledge and understanding of hospital needs, with a view to providing appropriate equipment and consumables. Learn how to determine what quantities of kit to provide and the internal mechanisms to acquire kit and manage stock held in hospitals.
• Gain insights into customer needs and receive training on basic selling techniques.
• Gain an understanding of the different ways to provide product into a hospital through consignment of kit or use of our loan service and learn to manage these channels to best suit our customer’s needs.
• Provide customer service to an existing customer base within the theatre and clinical environment. This will involve a specific set of hospitals where the candidate will have day to day communication and need to respond promptly to requests from customers in those hospitals. The candidate will be required to build relationships with key personnel in these hospitals.
• At all times appreciate that provision of appropriate medical care for the patient is of paramount importance and our priority is to only ever recommend product that is appropriate.
• Working closely with other Sales team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class across that region. Attend surgeon training meetings and educational conferences.
• Uphold ethical standards, treating customers and colleagues with respect.
• Audit theatre and hospital stock (implants, disposables and instruments) – manage consignment levels and ensuring good asset management and stock rotation. Become familiar with iPad application to manage and monitor stock held in customer accounts.
• Conduct trials and evaluations of products in clinical settings.
• Make observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
• Learn to record details of customers and maintain a basic business plan highlighting daily, weekly and monthly objectives. Start to develop the skills needed to prioritise where to allocate time and resource and how to grow business.