Sales Associate, Europe

at  Le Wagon

Le Wagon is a global leader in immersive tech training. Our mission is to train people from all backgrounds in coding, data and product skills, give them the best learning experience of their life, and help them accelerate in their career. We also help companies become more data-driven by leveraging their data and unlocking their employees’ potential through corporate training.
Founded in Paris in 2013, Le Wagon now has campuses in +40 cities across 25 countries, including global tech hubs such as Berlin, London, Tokyo, Shanghai, Singapore, and São Paulo. Most importantly, Le Wagon is a community of 25,000+ graduates from all walks of life, including career changers, digital nomads and many entrepreneurs - who’ve created 180+ tech startups and raised $1B+ and counting!
In order to realize our ambitions and support our global growth objectives, we are looking for an energetic and talented Sales Associate, Europe to join our growing sales team working with our European Regions (Germany, Southern Europe, Northern Europe and the UK).
Working closely with the Global Sales team, your role will involve proactively contacting curious, motivated prospective students to educate them on the relevant information about our bootcamps and short-courses, as to understand and inform the best next steps on their life and career journey.

Proactively contact our leads to qualify and convert them into applicants - Outbound Sales:

• Contact the best leads coming through our CRM from various acquisition channels (events, workshops, syllabus downloads, etc.) with the goal to counsel them and understand potential sales blockers to apply
• Follow-up with qualified leads to provide them with specific, relevant information about Le Wagon’s product-mix and support them through the process of submitting their applicatio

YOUR RESPONSIBILITIES

Proactively contact our leads to qualify and convert them into applicants - Outbound Sales:

• Contact the best leads coming through our CRM from various acquisition channels (events, workshops, syllabus downloads, etc.) with the goal to counsel them and understand potential sales blockers to apply
• Follow-up with qualified leads to provide them with specific, relevant information about Le Wagon’s product-mix and support them through the process of submitting their application

Answer and follow-up on contact and meeting requests to convert them into applications - Inbound Sales:

• Answer inbound sales inquiries (emails, phone calls, WhatsApp, etc.);
• Manage and execute sales meetings booked, answering the lead’s questions and proactively digging into possible sales blockers;
• Implement nurturing strategies to follow-up through targeted content and campaigns on past inbound sales inquiries;
• Create reactivation campaigns to qualify past dormant inbound leads;

Support the definition of our Global Sales Strategy:

• Track your results and report on your performance, taking a critical stance on strategies and practices that work and that didn’t;
• Document processes and your best practices, for other teammates to follow and adapt;
• Work with global leads to identify pipeline bottlenecks, and key lead blockers and conjointly define improvement plans and sales tactics to implement on a quarter-by-quarter basis;
• Support the organization of global sales-related events including open evenings, info sessions, and webinars;
• Work closely with other Le Wagon teams to curate monthly action plans for content creation and new ideas to fuel sales

THIS IS THE ROLE FOR YOU IF:

• You are based in Lisbon
• You have 1 year + of experience in a sales, business development role, recruitment or another valued customer-facing role. Tech related experience is a plus.
• You are a clear and confident communicator, with exceptional written and verbal English language skills.
• You are highly structured, organized and enjoy working to provide practical solutions
• You have some experience processing large amounts of inquiries (calls, emails)
• You enjoy working autonomously and are confident learning by yourself
• You are entrepreneurial, highly collaborative, and love helping others reach their objectives