Sales Consultant

at  GIORGIO ARMANI AUSTRALIA PTY LIMITED

The Armani Group is a leading luxury fashion house established in 1975 by founder, Giorgio Armani. Renowned for our tailored, unstructured and minimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients. Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home furnishings that encapsulate the essence of style and elegance.

ABOUT YOUR SKILLS:

• Have a minimum 2 year sales experience in a customer focused environment (Experience in Premium Fashion is highly regarded)
• Exceptional customer service and interpersonal skills
• Be fluent in English and Mandarin
• Have excellent personal presentation
• Be adaptable and willing to learn
• Ability to build long lasting relationships with the clients

• Achieve monthly sales budgets and individual KPIs communicated by the Store and Retail managers.
• Develop and maintain an in-depth understanding of Emporio Armani products, materials, craftsmanship, and the latest collections to enhance the selling ceremony with clients.
• Embody the Giorgio Armani group brand values, adhere to the group’s grooming guidelines and service standards, and always uphold exceptional standards of professionalism and service.
• Greet and welcome customers warmly and professionally, building rapport and fostering personalised in-store experiences.
• Cultivate solid and long-term relationships with clients, ensuring exceptional service before, during, and after their purchase to drive customer loyalty and repeat business. Ensuring clients are correctly registered in the company CRM database
• Collaborate with store colleagues and management, fostering a positive and cooperative work environment to achieve shared goals and facilitate store opening and closing procedures shared goals.