Sales Consultant (Lindon Hyundai)

at  Murdock Auto Team

COMPANY DESCRIPTION:

The Murdock Auto Team is a family-owned business operating in Northern Utah from Lindon to Logan.When you work for the Murdock Team, you are joining a family.Our mission for every guest/employee: “When you walk through our doors you feel like family.”
Our family culture is based on four core values: Integrity, Accountability, Charity, and Growth.
Our ownership is involved in our day to day operations. The Murdock culture and is the #1 reason our employees love their job. Our successes come from honesty and consistency of character.
“We make a living by what we get, but we make a life by what we give!” -Winston Churchill
Growth and Accountability are two of our core values that will get you where you want to go.Our goal is to help develop and advance each employee.We do this with proper training and providing the tools necessary to grow.Each employee has an accountability coach.We believe in taking responsibility for our actions and helping develop your abilities through dedication and hard work.

SKILLS:

Guest Experience Management, Computer Skills, Teamwork, People Skills, Problem Solving Solution Communication, Active Listening, Reading, Writing/Typing, Comprehension, Critical Thinking, and Social Perceptiveness.

EXPERIENCE AND EDUCATION:

High School diploma or GED. Ability to read and comprehend automobile characteristics and technical features. At least one year of experience in a sales organization with proven background customer service and people skills. Excellent communication and time management skills. Must be able to work as a team member in a fast-paced environment. Must be minimum of 18 years old and authorized to work in the United States.

PHYSICAL REQUIREMENTS:

Ability to walk; sit; use hands, handle, or feel; reach with hands and arms and talk or hear. Need ability to move around the dealership. The employee may be required to lift up to 25 pounds. Work is performed at a desk in an office setting and walking throughout the dealership lot

• Communicates with Guests enthusiastically to serve their needs: engaging new guests; maintaining rapport with previous guests; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles
• Qualifies buyers by understanding buyer’s requirements and interests; matching requirements and interests to various models; and building relationships.
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives with guests; explaining warranties and services, and consulting long-term ownership and leasing options.
• Closes sales by overcoming concerns; asking for sales; mediating the negotiation process; completing sales or purchase contract specifications; explaining provision options; explaining and offering warranties, services, and financing; collects payment; delivers automobile with a personal touch.
• Provides sales management information by completing reports.
• Updates job knowledge by participating in educational opportunities, book reading, and professional publications.
• Enhances Murdock Auto Team’s reputation by accepting ownership for accomplishing new and different guest requests, addressing customer feedback, and additional job duties as assigned by leadership.