SALES CONSULTANT

at  Volkswagen

Are you a highly driven, results-orientated individual who is ready to take the first step towards an exciting career in a company committed to your success? Queensway Automotive Group is looking for a Sales Consultant at Georgetown Volkswagen!
Join Georgetown Volkswagen, a part of Queensway Automotive Group for unparalleled benefits and competitive compensation. Our leadership fosters personal growth, inclusive mentorship, and ongoing training. With over 60 years serving the GTA, our steadfast commitment to exceptional customer service defines our customer-centric culture, guiding every decision and action.

Job Duties:

• Welcome customers to the Dealership, and build a relationship of trust and demonstrate serious commitment to customer satisfaction.
• Assist customers in selecting vehicles, by asking them questions and listening carefully to their answers, in order to identify their needs.
• Discuss with potential customers the vehicle’s product performance, functioning and advantages.
• Describe any optional equipment the customer might purchase.
• Offer vehicle road test to potential customer; follow Dealership procedures to obtain the appropriate identity documents from the customer before the vehicle road test.
• Explain the terms and conditions of leasing versus purchasing vehicles, based on customer needs.
• Establish an appropriate method of payment, based on customer needs.
• Obtain the required information and complete all documents required to prepare for a sale.
• Know and understand the concepts of equity and residual value and be able to explain the principles of depreciation to the customer.
• Negotiate the vehicle price and have the transaction approved by the Sales Managers
• Forward 100% of the completed transactions to the Financial Services Manager, together with all the duly completed documentation (insurance information, the title for the transaction, etc.)
• Adequately prepare customers and provide them with information, in order to take maximum advantage of meetings with the Financial Services Manager.
• Maintain comprehensive product knowledge and strong client relationships.
• Ensure detailed vehicle delivery and follow-up on customer requests.
• Personalize each vehicle delivery experience.
• Perform assigned additional duties.

Successful Candidates Possess:

• 1-3 Years in a sales background.
• Valid OMVIC certification.
• Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
• Valid driver’s license and a clean driving record.
• Professional demeanour and appearance.
• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Excellent interpersonal and negotiation skills self-motivated with excellent work ethic.
• Loves a fast-paced environment.
• Computer skills and understanding of technology.

Queensway Automotive Group is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.
We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions

• Welcome customers to the Dealership, and build a relationship of trust and demonstrate serious commitment to customer satisfaction.
• Assist customers in selecting vehicles, by asking them questions and listening carefully to their answers, in order to identify their needs.
• Discuss with potential customers the vehicle’s product performance, functioning and advantages.
• Describe any optional equipment the customer might purchase.
• Offer vehicle road test to potential customer; follow Dealership procedures to obtain the appropriate identity documents from the customer before the vehicle road test.
• Explain the terms and conditions of leasing versus purchasing vehicles, based on customer needs.
• Establish an appropriate method of payment, based on customer needs.
• Obtain the required information and complete all documents required to prepare for a sale.
• Know and understand the concepts of equity and residual value and be able to explain the principles of depreciation to the customer.
• Negotiate the vehicle price and have the transaction approved by the Sales Managers
• Forward 100% of the completed transactions to the Financial Services Manager, together with all the duly completed documentation (insurance information, the title for the transaction, etc.)
• Adequately prepare customers and provide them with information, in order to take maximum advantage of meetings with the Financial Services Manager.
• Maintain comprehensive product knowledge and strong client relationships.
• Ensure detailed vehicle delivery and follow-up on customer requests.
• Personalize each vehicle delivery experience.
• Perform assigned additional duties