Sales Coordinator - Hybrid

at  Workwear Group

ABOUT US

Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, a top 20 ASX listed company with over 100,000 employees. Housed under the banner of Workwear Group, our three iconic brands - KingGee, Hard Yakka and NNT - have been in the business of delivering workwear since the late 1920’s.
We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.
We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.

ABOUT THE ROLE

As a Sales Coordinator, you’ll be the key internal administrative contact for account customers. Your responsibilities include delivering exceptional customer service, analyzing sales data, preparing reports, and actively supporting the sales team. Join us in this dynamic role where you’ll blend administrative prowess with data-driven insights to exceed customer expectations.
This role is an initial 6-month contract position.

WHAT YOU’LL BE DOING

• Provide strong client support in a prompt and professional manner
• Generate a daily backorder reports, providing analysis
• Support the team by actively managing KPI performance by highlighting and offering solutions where low stock levels or system
• Anticipating future stock issues and communicating to team
• Daily review of what is open/allocated/pick for each client
• Be the primary point of contact for customer service for order related issues.
• Support the team for customer indent ordering period
• Work with other departments across the business as required to identify issues and deliver results within the scheduled timeframe
• Review client orders at the close of each indent ordering period against forecast POs placed with the suppliers to identify exceptions.
• Provide monthly reports for team on all outgoing styles, opening stock, sales, closing stock – units and $ value
• Produce accurate data to team to facilitate forecasting and increase visibility of sales
• Produce scheduled contracted reporting for clients that presents the months sales, KPI results and current stock holding for the client within contracted days

Previous experience in a Sales role isn’t required – those with strong data entry skills and computer literacy will be suitable in conjunction with:

• Business Degree student (preferred)
• Computer literacy (intermediate excel, intermediate word)
• Accurate Data Entry Skills (Alpha – Numeric)
• Strong Communication Skills
• Great Problem Solving Skills
• Good at planning and organising
• Ability to manage competing priorities
• Excellent Time Management
• Initiativ