Sales Coordinator

at  KIBING SOLAR ENERGY TECHNOLOGIES PTE LTD

COMPETENCIES AND QUALIFICATION REQUIREMENTS

• Diploma/Degree in Diploma in any field.
• Minimum Minimum 1 year in marketing documentation / administration work. Fresh graduates are welcome to apply.
• Possess positive working attitude, punctual, initiative and able to work productively under minimal supervision.
• Ability to be resourceful, tactful, and proactive in dealing with issues that may arise.
• Able to multi-task and highly adaptable.
• Effective time management, accountable, responsible, and meticulous
• Possess a strong eye for details and understanding of systems/process flows.
• Able to work under pressure and equip with good communication skills.
• Able to start immediately or at short notice is a plus.
• Required Skill(s): Strong in Microsoft Office application and Bilingual (English & Mandarin)
  We regret that only shortlisted candidates will be notified

The job scope includes:

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Respond to complaints from customers and give after-sales support when requested.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company’s products and services as attractive to potential customers as possible.
• Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date.
• Support senior management by completing orders and keeping customers informed of delays and delivery dates.
• Attend essential sales training meetings and develop an understanding of all the company’s services and products.
• Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports.
• Typing business letters, memorandums, standard operation forms, reports and other correspondence in an accurate and timely manner as directed.
• Creates new and innovative ideas to sell products.

• Ensuring adherence to laws, regulations, and policies.Any Ad-Hoc duties assign by management.