Sales Coordinator (Maternity Leave Coverage)

at  Beanfield Technologies Inc

POSITION SUMMARY:

Reporting to the Director, Sales Operations, the Sales Coordinator will play an integral role in assisting the Sales department process and coordinate all sales orders. The Sales Coordinator will be responsible for ensuring sales orders are processed with speed, completeness, and accuracy, and serve as a point of contact between the Sales team and business customers to ensure all sales orders meet and/or exceed business requirements and customer expectations.

QUALIFICATIONS:

• High school diploma or equivalent; Bachelor’s degree preferred.
• 2+ years of experience in a sales support or administrative role.
• Proficiency in sales systems and CRM software.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving skills.

• Ensure customer accounts are accurate and up-to-date.
• Perform regular audits to maintain account accuracy.
• Make approved amendments to service agreements as requested.
• Ensure all amendments comply with company policies.
• Assist with system admin functions related to sales processes.
• Manage user access and permissions for sales systems.
• Act as a subject matter expert for sales systems and customer-specific processes.
• Provide guidance and training to sales reps on systems and processes.
• Ensure sales and company processes and policies are followed.
• Review and update processes to enhance efficiency and compliance.
• Provide a bridge between customer experience/support, order coordination, provisioning, accounting, and cancellations.
• Facilitate effective communication and collaboration among departments.
• Review and submit sales orders.
• Own clean order requirements and ensure orders meet company standards.
• Submit cancellation and accounting tickets as needed.
• All other duties as assigned by management team.