Sales Coordinator

at  Olympus KeyMed Group Companies

Your responsibilities

The position of the Sales Coordinator is to provide our customers with first class Sales Support.

• The Sales Coordinators are responsible for the handling of customer enquires in relation to the purchase or return of Medical products via telephone and email. The coordinators provide continual order status updates to our customer along with supporting our in-field Sales Team.

Key responsibilities
To handle and resolve Medical customer enquiries in relation to the purchase and/or return of equipment
To manage and conduct proactive order status updates
To communicate and resolve any order/invoice queries

To manage courier arrangements through to completion

• To support the in-field Sales Team with administration and customer updatesTo arrange the supply and return of loan equipment

To support the Customer Care Service Coordinators as and when required
To support the Customer Care Service Administrators as and when required
Your qualification
Customer Service Experience required
Knowledge of using IFS advantageous
Good working knowledge of Excel preferable
Clear and concise written and spoken communication skills
Ability to work as part of a team
Ability to accurately record data
Problem solving skills
Ability to work as part of a team
Ability to multitask
Your competencies
Patient Focus
Integrity
Innovation
Impact
Empathy

Your benefits

• Generous annual leave entitlement
• Comprehensive company pension scheme
• Private medical cover
• Free annual health check
• Subsidised gym membership
• Employee discounts

Please refer the Job description for details