Sales Coordinator

at  South Congress Hotel

SOUTH CONGRESS HOTEL IS HIRING FOR A SALES COORDINATOR

The living room for the neighborhood, South Congress Hotel is an 83-room boutique hotel designed to be a hub of activity for the community. A place for travelers and locals alike, the hotel has three restaurants, a coffee + bakeshop, rooftop pool, award-winning Lobby Bar, and two retail spaces, in addition to a range of community events programming open to all. All locally owned, all right at the doorstep of Austin’s favorite street.

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
• Coordinate all groups and events booked by the sales teams, not limited to, rooming lists, cut-off dates, group and event resumes, billing, and final audits
• Prepare group and event resumes, BEO packets, billing and other documents in an accurate and timely manner
• Assist with reservations, billing, and special requests for group blocks and events
• Maintain detailed and meticulously organized account files, system profiles, and accurate systems data
• Screen and qualify all telephone leads and sources to the correct appropriate Sales Manager
• Participate in the Hotel’s weekly Resume and BEO meetings to review group business and upcoming events with the operations team
• Assist in the development and implementation of special projects as assigned
• Ensure open lines of communication with staff, all departments, and upper management at all times via email, online applications, meetings, etc., to ensure all needs are met