Sales Development Representative, Danish speaking

at  Dixa

ABOUT DIXA

Dixa is a conversational customer service platform that creates value for brands and customers in an easy to use, friendly and engaging way. We call it Customer Friendship™️ . Established in Copenhagen, Denmark in 2015, Dixa was founded on the principle that there must be a better way to do customer service, one that gives customers fast, accurate answers, from any customer service channel, as well as empower agents to have meaningful conversations rather than just solve tickets for the business. In February of 2021, the company acquired the Australian knowledge platform startup, Elevio. In March 2022 we acquired analytics leader Miuros, and automation pioneer Solvemate to further boost our product offering in this space.
Dixa has expanded globally within the first years since launch and now has 150+ employees in offices across Copenhagen, London, Chicago, and Melbourne. The company has raised more than $155 million in funding to date with backing from Notion Capital, Project A Ventures, SEED Capital and in mid 2021 completed a Series C funding led by US-based General Atlantic.

PLEASE NOTE

The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

ABOUT THE ROLE

Do you want to build a career in Sales? Grow your earning potential and job scope as you make an indelible impact on a scale-up and an industry?
At Dixa, you’ll join a mission-oriented team with clear targets that put you on a path towards becoming a Senior SDR first, then an Account Executive. You’ll practice value-selling, learn to build a market, and help a Danish software company scale in the CX space in the Nordics, Dixa’s home market. Based in Dixa’s Headquarters in Copenhagen, you will be surrounded by a team of SDRs, Account Executives and Sales leaders you can learn from to build the foundations of a successful Sales career.
If you, like us, have a go-getter spirit and an inner drive to succeed, then this is the role for you, so we’d love to receive your application! We’re an international team, so please make sure you write to us in English.

WHAT YOU’LL BE DOING

• Outbound prospecting: identify and engage with prospects by phone, email or on LinkedIn
• Build a robust pipeline for your assigned Account Executive
• Successfully explain the Dixa value drivers to set up meetings with qualified prospects
• Handle objections from potential customers who may be using or considering a competitor
• Establish and maintain relationships with customers to gain referrals and expand the customer base