Sales Engineer

at  PetDesk

APPLY IF YOU’RE EXCITED TO:

• Serve as the primary technical resource for the sales team, possessing in-depth knowledge of our VoIP/telephony solutions and what differentiates us from competitors
• Collaborate with the sales team to identify customer requirements and develop comprehensive technical proposals and solutions based on customer needs
• Conduct product demonstrations, presentations, and technical discussions to showcase PetDesk Phones’s value and capabilities
• Provide complete life-cycle project management by establishing and leading project teams, plans, scope, schedule, cost, and communications
• Collaborate with internal teams to ensure seamless implementation and customization
• Train internal teams on our telephony system and associated software
• Create and maintain detailed technical documentation, including solution architectures, diagrams, and specifications. Ensure that documentation is accurate, up-to-date, and easily accessible for internal teams and customers
• Build strong relationships with customers, acting as a trusted advisor throughout the sales process – provide timely support, address concerns, and post-sales technical assistance to ensure customer satisfaction and promote long-term partnerships
• Continuously enhance product knowledge and share insights with the sales and product teams to contribute to developing new features and competitive strategies
• Lead the deployment of new modules, upgrades, and fixes - responsible for systems analysis, design, development, integration, enhancement, and deployment, as well as application support for end users

PetDesk is a leading provider of advanced VoIP/telephony solutions in the veterinary industry. We are seeking a talented Sales Engineer with a technical background and expertise in VoIP/telephony to join our dynamic team. In this role, you will drive sales growth by providing technical expertise, demonstrating the value of PetDesk Phones’s products, and supporting the sales team in meeting and exceeding revenue targets. A successful candidate will have hands-on experience in networking, building, testing, implementing, and supporting telecommunications systems.