Sales Executive (Catering)

at  ELSIES KITCHEN CATERING SERVICES PTE LTD

JOB REQUIREMENTS

• Minimum Diploma Holder
• Minimum 2 years sales experience
• Experience in F& B industry preferred and considered an advantage
• Knowledge of ERP systems, PC, Microsoft Word and Excel proficient
• Proactive, organized, detailed and responsible
• Able to work with minimal supervision in a fast paced environment
• Able to work under pressure to meet tight deadlines when required
• Strong team player with the ability to build rapport and maintain collaborative working relationships
• Possess good written and spoken communication skills
• Ability to converse in both English and Mandarin (if needed to liaise with Mandarin speaking customers)
• Sales Commission Scheme with good benefits (medical, breakfast and lunch provided)

• Secure Sales lead and business opportunities to increase catering sales
• To understand fully, catering menu selections and promotions to make appropriate recommendations and offer advice to meet client’s needs for the event
• Familiar with all ordering policies
• Handle event enquiries through phone and emails
• To develop & foster close and positive rapport with the public, guests, clients to create an overall memorable experience for all
• Produce quotations and confirmations to all clients in a timely manner
• Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
• Liaise and coordinate with Kitchen and Operations Departments and ensure timely delivery for all orders
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.