Sales Executive

at  Polar Puffs Cakes

Polar Puffs & Cakes Pte Ltd
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Woodlands, North Region
Sales Representatives/Consultants (Sales)
Full time
Posted 9h ago
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Job Responsibilities
Develop sales strategies to approach and secure potential customers, including analyzing customer needs, track customer touchpoints, tailoring product offerings, and pricing strategies
Actively identify the right people to contact to uncover the fastest path to sale and reach to potential customers for the company’s products and services
Achieve sales targets and monitor its progress. Analyse sales metrics and propose how to seize opportunities for growth
Present and communicate to prospective customer and demonstrate the company’s products and services and how they can benefit and meet customer’s needs
Negotiate contracts and close agreements with the customers, including pricing, delivery schedules, and payment terms to ensure all business deals are profitable
Follow up with Logistics team to ensure timely and accurate delivery of our solutions according to customer’s needs and requirements
Collaborate with Marketing team to devise strategy to seamlessly transport the customers through the entire buying cycle, from awareness to sale finalization and increasing brand awareness
Act as the main point of contact for all customer account management matters and be the liaison for the customer and the rest of the departments within the company, to ensure the customer’s needs are met
Provide excellent customer service to customers, addressing any concerns or issues they may have, find solutions and ensuring their overall satisfaction
Build, develop and maintain trusted advisor relationships with customers and its stakeholders
Nurture strategic relationships with top accounts by possessing an in-depth knowledge of the company and its customers. Identify the best opportunities for growth and deliver greater value to both the customers and the company
Conduct after-sales survey with the customers to achieve longevity in ensuring repeat customers, fostering word-of-mouth referrals, maintaining a positive brand image and further enhance value-added products and services to the customers
Conduct market research to gain information, insights about target markets and customers, determine new business opportunities and competitive threats in order to make solid business decisions
Consolidate and provide regular feedback (positive and negative) to Production, Marketing, Logistics and relevant departments within the company with the aim of achieving greater value to both the customers and the company
Perform any other ad-hoc duties assigned
Requirements
Diploma in Business Administration or equivalent
At least 3 years’ sales experience in similar industry
Good business acumen, customer relationship management, communication skills, problem solving and negotiation skills
Results oriented, relationship savy, team spirit, with a customer-focused attitude, well-groomed
Work office hours (Mon-Fri). Will be required to extend support on weekends and/or public holidays to render assistance to customer orders
Employer questions

Please refer the Job description for details