Sales Manager (Channel) (Fluent in German) (Position located in Berlin, Germany)

at  knowbe4

ABOUT KNOWBE4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

MINIMUM QUALIFICATIONS:

• Minimum 2 years experience as a Channel Account Manager
• Experience with Salesforce preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
• Excellent verbal and written communications
• Excellent time management and organization skills
• Strong collaborative and teamwork skills
• Strong analytical, strategic mindset, and negotiation skills
• Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
• Passionate about business and willing to go the extra mile

INDIVIDUALS SEEKING EMPLOYMENT AT KNOWBE4 ARE CONSIDERED WITHOUT PREJUDICE TO RACE, COLOR, RELIGION, NATIONAL ORIGIN, AGE, SEX, MARITAL STATUS, ANCESTRY, PHYSICAL OR MENTAL DISABILITY, VETERAN STATUS, GENDER IDENTITY, SEXUAL ORIENTATION OR ANY OTHER CHARACTERISTIC PROTECTED UNDER APPLICABLE FEDERAL, STATE, OR LOCAL LAW. IF YOU REQUIRE REASONABLE ACCOMMODATION IN COMPLETING THIS APPLICATION, INTERVIEWING, COMPLETING ANY PRE-EMPLOYMENT TESTING, OR OTHERWISE PARTICIPATING IN THE EMPLOYEE SELECTION PROCESS, PLEASE VISIT WWW.KNOWBE4.COM/CAREERS/REQUEST-ACCOMMODATION.

No recruitment agencies, please

• Mentor and coach a team of Channel Account Managers to develop a strong and effective sales team
• Monitor the statistics for the Channel Account Managers within the assigned territory and identify any discrepancies in reporting
• Support Channel Account Managers by assisting with partner negotiations, objections and closing
• Maintain accurate reporting and pipeline management
• Identify areas of improvement and suggest training to increase production
• Be the first line of support to teams to answer questions and direct on best practices
• Ensure channel partners are enabled and engaged in selling and deploying KnowBe4 with their clients in order to maximize revenue yield per partner
• Understand the organizational structure of assigned partners and how to saturate each
• Identify and qualify prospective partners who engage and can resell the KnowBe4 product to their customer base and are a good fit for KnowBe4’s global partner program
• Educate prospective and current partners on the partner program, requirements and deliverables
• Build company credibility, brand value, and trust with your partners and their prospective customers
• Prioritize workload and direct the activities of the Channel Account Managers
• Work with partners to help them develop a marketing plan with clear objectives, for our mutual success
• Utilize marketing content, campaigns, etc. to provide communications to partners about KnowBe4 products, programs, offers, and promotions
• Meet assigned targets for monthly sales volume requirements and strategic objectives in assigned partner accounts by adding new customers & resellers within territory and maintaining a healthy pipeline/accurate forecasting
• Establish productive, professional relationships with key personnel in assigned partner accounts
• Be proactive in assessments, clarifications, and validating partner needs on an ongoing basis
• Be proactive in providing partner feedback that can be utilized for future product enhancements and product development
• Ensure partner compliance with partner agreements
• Drive adoption of new partner programs among assigned partners
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight