Sales Operational Specialist (Bucharest)

at  Stanley Black Decker

THE PERSON (REQUIREMENTS):

• Higher education will be an advantage.
• 2-3 years’ relevant experience - from Inside Sales or Sales Support role (FMCG is an advantage)
• Advanced MS Office skills
• Knowledge of business intelligence tools such as SAP BW, and QlikView and strong capabilities in Excel will be an advantage.
• Fluent knowledge of English language, spoken & written.
• Able to withstand deadline pressure
• Team & multi-cultural orientation
• Pro-active approach
• High degree of self-motivation and ready to take responsibility
• Ability to work from home and office

WHO WE ARE

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn’t stopped us from evolving into a vibrant, diverse, global growth company.

THE JOB (RESPONSIBILITIES):

• Support the Sales Team and the Sales Manager in day to day activities including preparation of sales offers & listing forms.
• Maintain communication between customers and sales as well as other departments (marketing, customer service partners, logistics) inside Stanley Black&Decker
• Prepare and analyze forecasts and inventory and provide market analytics and insights
• Organizing data and generating deep customer insights to enhance sales force productivity and effectiveness
• Inform Sales Reps for: availability, obsolete products, statuses about customer orders, etc.
• Inform customers about overdue invoices and inform AR about the feedbacks.
• Make efforts to resolve customer’s issues or to correct the problem.
• Sending the related documents to customers: invoices, credit memo, debit notes, etc.
• Providing to customers information regarding order status and stock availability
• Monthly/Quarterly administration & statistics

PURPOSE-DRIVEN COMPANY:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices