Sales Operations Administrator (Italian)

at  Morgan McKinley

This is an entry level role within the EMEA Sales Operations organization focusing on order management.

PREFERRED SKILLS AND QUALIFICATIONS:

• Strong verbal and written communication skills in English and in Italian language.
• Knowledge of Excel, Salesforce, and an ERP software (Oracle).
• This position requires a minimum of 2 years related experience.
• Thorough and accurate, as well as quick and responsive person, who is able to keep
• deadlines while manages several accounts

MAIN DUTIES AND RESPONSIBILITIES:

• Perform order evaluation, entry and management (Order Management & Service
• Contract) in CRM and ERP.
• Responsible for acknowledging customers with order receipts and scheduled ship
• dates.
• Interface with Tier 2 support team for resolution with other departments or groups in
• the organization to meet customer needs
• Clear understanding of customer contracts and quotes related to terms, special
• instructions, revenue recognition for processing of orders
• Follow company policies and Standard Operating Procedures
• Perform payment in advance process
• Compile documentation for internal and external auditors
• Once contract award and review is done by Tier2 - Tier 1 responsible to set up price
• list in Oracle
• Customer master update - Payment terms, Freights terms, price list etc.
• Find way to utilize red flag for accounts with penalties
• Pre-Billing acceptance - Closure