Sales Operations Analyst

at  Medtronic

PHYSICAL JOB REQUIREMENTS

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

• Lead process improvement efficiency initiatives and manage the progress, planning, execution, and control of projects across multiple teams.
• Actively collaborate with internal stakeholders, facilitating communication and coordination.
• Create and manage roadmap communication of sales operations practices, proposing and implementing the sharing of sales operations best practices across Island SouthEast Asia (ISEA) for adoption across various ISEA countries.
• Partner with internal stakeholders to plan large-scale digital initiatives to enable commercial alignment between sales and marketing and achievement of sales goals, activities and processes e.g. business platform digitalization across marketing and sales.
• Lead the technology roadmap, own the various sales platforms and account planning tools to support the sales operations evolution into a center of expertise.
• Initiate and drive internal transformation initiatives and drive improvement initiatives on process, reporting and tools that help deliver operational excellence for the sales team.
• Provides administrative support to the Commercial Team for seamless customer engagement and experienceAbility to drive efficiencies to harmonize processes and engineer business process activities.

Day to day support as follows:

• Assisting the sales team to do Vendavo billing, ordering of product brochures, PPE, toolkit bag (programmer trolley bag, HF sales kit bag etc)
• Support sales team on tender contract
• Raising ECATS for educational grant, educational events, marketing events for Singapore and make sure the entire process is compliant
• Report preparation such as marketing report and others report when required
• Coordinate Operating Unit (OU) events where required such as MedPace Live, patient symposiums, off-site conferences, training sessions …