Sales Operations Analyst

at  VyncaCare

Join us on a rewarding journey at Vynca! Our clinical company uses in-person and virtual visits to care for individuals with serious illness and complex psychosocial needs. We work alongside primary care and specialty physicians to provide much-needed support for their patients. Our physician-led integrated care team includes providers, social workers, care managers, care coordinators, and chaplains. We use technology to help our team offer superior care experiences for our patients. At Vynca, our mission is to provide comprehensive care for more quality days at home.
We’re not just a team; we’re a close-knit community. We are united in our dedication to caring for each other and those we serve. Together, we forge paths of success, guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity. Be a part of a transformative movement where you’ll contribute to making a profound difference every day.
Position Summary: As the Sales Engineer/Operations Analyst, you will provide expert-level insight and analysis on our products and services, evaluate potential business opportunities, including contracts and partnerships, conduct product quality and outcomes studies, and provide support and guidance for the sales team. The Sales Engineer/Operations Analyst can drive our continued growth and success by uncovering key insights and results when required to evaluate growth potential. This role is committed to discovering innovative solutions for our fast-growing business using data and analytic results. The ideal candidate will be a detailed planner, expert communicator, and top-notch analyst.
We prefer candidates in the Bay Area for in-person meetings and working sessions at our San Mateo office, but we welcome applications from all qualified candidates.

QUALIFICATIONS:

• Experience: At least five (5) years as a sales engineer, operations analyst, consultant, or similar role, with healthcare and venture-backed start-up experience.
• Education: A bachelor’s degree in accounting, economics, finance, statistics, engineering, or a related field.
• Skills:
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvement, and operational decisions.
• Experience testing and mapping various business processes and protocols.
• Excellent communication and leadership skills
• Facile with healthcare data analysis, including claims, pharmacy data, and other administrative datasets.
• Proficient with MS Office suite, BI tools (e.g., Looker, Tableau), SQL, and Python (or similar language).

ADDITIONAL INFORMATION

• Please note that this job description is not designed to cover or contain a comprehensive listing of all the duties required of the employee for this role. Additional activities, duties, and/or responsibilities not listed in this job description may be required for this position.
• In accordance with Vynca’s commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Vynca Inc. is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. EEO is the Law.
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KEY RESPONSIBILITIES:

• Partner with sales to plan, prepare, and execute strategic deals in complex sales cycles.
• Model the financial business case associated with sales opportunities.
• Conduct market analysis and research to identify opportunities for improvement in the clinical and operational facets of the business.
• Develop processes and procedures to ensure business solutions meet strategic goals.
• Recommends ways to increase revenue, decrease costs, and improve efficiency.
• Undertake ad hoc analyses of business opportunities for their impact on financial, operational, or clinical outcomes.
• Gather, review, and analyze business and industry data, including key performance indicators, financial reports, clinical outcomes, and operational metrics, using data analytic tools.
• Collaborate and communicate effectively with stakeholders across business units (e.g., marketing, product, sales, finance, and clinical operations.
• Evaluate, analyze, and communicate regular/ ongoing status reports and recommendations to all appropriate parties.
• Develop meaningful and lasting relationships with partners to respond to managers’ and executives’ questions and concerns with supporting research and recommendations.

ESSENTIAL ORGANIZATIONAL DUTIES:

• Adhere to and reinforce company policies and guidelines within the team.
• Promote efficient use of resources and innovative solutions.
• Uphold the highest standards of confidentiality and HIPAA compliance.
• Foster a culture of compassionate communication and professionalism.