Sales Operations Coordinator

at  Swisse Wellness

A BIT ABOUT US

If you are looking for a fantastic team and a challenging, fast, and dynamic work environment, you are at the right place!
On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organisation as we inspire wellness through #PurposeLedCareers
We are dedicated to our customers, community and environment and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.
Our total rewards package offering includes additional annual leave, bonuses, wellness programs, health benefits, flexible and remote working arrangements, and performance awards - not to mention various social and recreational activities, all of which are regional specific.
With over 3,400 team members working across the globe, our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole - family health and happiness across 8 international brands.

DESIRED SKILLS AND EXPERIENCE

We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting and ambitious results.

To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• Tertiary qualified in marketing, commerce or related discipline
• Strong background in sales operations or related field
• Prior experience coordinating sales activities or teams Industry experience in Pharmaceutical/Health & Wellness/FMCG
• Possess strong analytical skills, attention to detail, and an understanding of data standards.
• Effective communication and problem-solving skills are essential for collaborating with cross-functional teams.
• Desirable: Knowledge of GS1 standards for barcoding and product identification Proficiency in National Product Catalogues, and expertise in master data management.

H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.
We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.
If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today

YOUR ROLE WITHIN THE TEAM

The Sales Operations Coordinator supports the Sales Operations Manager in various aspects of sales operations. This encompasses efficient data management, ensuring the upkeep of Customer Relationship Management (CRM) systems, providing assistance to the field sales team, managing the order processing workflow, overseeing communications within the team and with external stakeholders, as well as coordinating events related to sales activities. Responsibilities also extend to collaborating with regulatory and NPC data maintenance teams, overseeing NPC Master Data coordination, and handling GS1 account functions, including invoicing and budget tracking. This multifaceted position is instrumental in streamlining processes removing barriers and enhancing the overall efficiency of the sales operations.

KEY RESPONSIBILITIES INCLUDE:

• Assisting in the maintenance of the CRM system by updating customer records and ensuring data integrity
• Facilitating the processing of sales orders and ensuring timely fulfillment
• Provide relief for Field Sales Team absences
• Support Sales Operations Manager in execution of Sales & Marketing Conference
• Support Field Sales Manager with field requests Assisting with administrative tasks such as scheduling meetings, managing calendars, and preparing documents or presentations
• Manage barcode generation, barcode changes and barcode testing with GS1
• Manage NPC product information submission
• Coordinate product information with artwork team and operations team
• Manage Packcentre inventory, place POS orders, add receivers Check and approve
• Task Requests Manage email distribution lists and weChat groups Support team with event planning and execution (trade events, customer conferences, internal meetings) Manage all non-channel specific invoices

To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• Tertiary qualified in marketing, commerce or related discipline
• Strong background in sales operations or related field
• Prior experience coordinating sales activities or teams Industry experience in Pharmaceutical/Health & Wellness/FMCG
• Possess strong analytical skills, attention to detail, and an understanding of data standards.
• Effective communication and problem-solving skills are essential for collaborating with cross-functional teams.
• Desirable: Knowledge of GS1 standards for barcoding and product identification Proficiency in National Product Catalogues, and expertise in master data management