Sales Operations Specialist

at  Wheels Up

MINIMUM QUALIFICATIONS

• Bachelor’s degree
• 1-2 years of experience in inside sales, sales support, or marketing role
• Detail-oriented
• Experience with the analysis of small and large data sets
• 1-2 years’ experience with Salesforce reporting/dashboards
• Excellent verbal and written communication skills
• Hands on in a team environment
• Have effective use of time management/Ability to prioritize
• Ability to interact with several personality types within an organization
• Motivated to perform in a challenging, fast paced environment
• Build positive relationships both internally and externally
• Able to work a flexible schedule closely tied to end of month or quarterly results

PREFERRED QUALIFICATIONS

• Experience with Tableau
  Wheels Up Story:

ACCOMMODATION FOR APPLICANTS WITH DISABILITIES

Wheels Up is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hr@wheelsup.com or alternatively send a fax to 859-334-6552. In order to quickly respond to your request, please use the words “Accommodation Request” as the subject line of your email or as the title of your fax document

ROLE OVERVIEW

Wheels Up Partners is a wholly owned subsidiary of Wheels Up. Its services include Private Membership, Aircraft Management, Maintenance, FBO services, Charter Operations, and Aircraft sales. We offer a challenging and rewarding career in an exciting and dynamic industry. This is a chance to join a team which has an incredible depth of knowledge as well as the drive to deliver service excellence to our clients across a wide variety of sectors from the military to ultra -high-net-worth individuals.
Wheels Up is looking for a world-class Sales Operations Specialist in Remote-US to join our team of dedicated and passionate professionals, fueled by the most powerful brand in private aviation, as we continue our mission of democratizing the private aviation space through cutting-edge technology and innovative product and service offerings.
The Specialist, Sales Operations will ensure all inbound inquiries via the phone, email, or web is answered quickly and appropriately. This individual will make accurate entry of lead activity into Salesforce.com (SFDC) so that activity can be tracked. The Specialist, Sales Operations must possess a strong client focus, awareness, and understanding of products and services utilized by members. The Sales Operations team is the first point of contact for all inbound inquiries and each team member should always provide first-rate customer service and have a “can do” attitude. The associate will require a high level of flexibility, and the ability to change priorities as necessary. A successful candidate will operate efficiently and productively and can work well both independently and as part of a team.

Responsibilities:

• Handle all inbound leads that originate from events, e-mail, web, or through the phone and assign to the appropriate sales executive
• Handle all internal cases that originate from internal parties
• Continually ensure validity of data in SFDC
• Stay up to date on product knowledge and industry news
• Assist with lead qualification and development
• Send marketing collateral as requested by prospect or salesperson
• Become proficient in SFDC, instruct sales team on the proper use of all objects within SFDC, leads, accounts, contacts, opportunities etc.
• Additional projects to assist the organization through new processes in sales and marketing
• The Sales Operations team is available 7 days a week

Qualifications:

At Wheels Up, you will help make the extraordinary possible. Our culture is rooted in a shared dedication to living our 5x5 Values - Safety, Trust, Accountability, Belonging and Innovation - the core of who we are and what we celebrate. At Wheels Up, our people are our success. Exploring a career at Wheels Up gives you a chance earn amazing compensation and benefits, helping you and your family have the type of balance you deserve in both your career, and life away from work:

• Competitive salary
• 401(k) with generous company contributions up to 6%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Total Personal Well-being programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Career development programs to achieve your long-term career goal