BASIC INFORMATION

Country:
United Kingdom
State:
Berkshire
City:
Winnersh
Date Published:
14-Jun-2024
Job ID:
41995
Travel:
You may occasionally be required to travel for business

DESCRIPTION AND REQUIREMENTS

CareerArc Code
CA-NB

LI-NQ1

"AT BMC TRUST IS NOT JUST A WORD - IT’S A WAY OF LIFE!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
BMC’s dynamic corporate teams are strategic and trusted advisors to the global organization supporting, enhancing, and driving BMC’s vision, culture, growth, and so much more. Each individual within the corporate teams is a valued partner to the overarching success of BMC’s employees and customers If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be.

WHO WE ARE AND WHAT WE DO

We’re not new to the world of IT management solutions and services, but our attitude is. We have the clout of proven market leadership. But we also have the energy, optimism, opportunities and private financial backing that makes us feel and act more like a start-up that knows no limits.
For you, that means the chance to do more and be more, not only making incredible things happen with technology but also reinventing the BMC business right now.
A career that expands your mind and your horizons. Peers who inspire you, drive you, support you, and make you laugh out loud. An environment that fosters individuality and personal growth. All at a company that is committed to leading the industry in the delivery of digital services for business transformation. That’s BMC.

• Providing guidance and support to sales on quote preparation related to Commercial-, Legal- and RevRec policies, order processing and customer order issues.
• Providing Legal Level 1 support and generate contractual agreements.
• Order Processing – Review, validate and process all orders in with focus on accuracy and completion for submission.
• Proactively communicate with Field Sales and/or managers on order issues and keep them informed of any problems resolving issues.
• Ensure orders are compliant to the established licensing policies in accordance with Corporate, SOX, Revenue Recognition and/or VSOE policies and procedures.
• Ensure all orders are submitted on a timely basis according to established order submission deadlines.
• Develop & maintain a detailed working knowledge of Revenue Recognition and Revenue Accounting policies concerning the licensing of software & support, SOX controls applicable to the Quote to Cash process, Order Entry (OE+) application, SFDC and Siebel to support order management.
• Provide support and assist in the resolution & clarification of order information, invoicing, collections, and passwords.
• Develop in-depth knowledge of BMCs licensing model, and pricing, to provide quoting support to our EMEA Sales Team
• Proactively acts to understand customer needs and identify solutions to nonstandard tasks/queries.
• Takes action to monitor and control costs within own work horizons.
• Identifies key issues and patterns from partial/conflicting data; takes a broad perspective to problems and spots new, less obvious solutions.
• Shares own experience/ knowledge with others; provides guidance and support to less experienced colleagues.