Sales Process Manager (m/f/x)

at  Zumtobel Lighting GmbH Austria

WHAT IT’S ALL ABOUT: YOU OPERATE TO ENABLE GLOBAL SALES ORGANIZATION, TO DRIVE GROWTH, INCREASE SALES AND GO BEYOND CUSTOMER EXPECTATIONS

As part of our Global Sales Operations department for our Lighting Brands you play a critical role in supporting and optimizing a company’s global sales operations through process improvements, data analysis and strategic decision-making. We are at an exciting stage, building a new team within our global Lighting organization. Right now our team of 4 Sales Process Managers and Business Analysts operates out of Dornbirn (AUT), Spennymoor (UK) and Wroclaw (POL). This position is located in Dornbirn and presents a great opportunity for a “process and analytical enthusiast” seeking a purposeful position to shape the future of Global Sales Operations!
Your job:
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Global Sales Support: You collaborate closely with global sales and sales operations teams to support them in maximizing their performance and meeting their targets, while providing data-driven insights.

• Sales Process Improvement & Implementation: You manage projects related to global sales and sales operations, which could include process redesign, new system implementation, or performance improvement initiatives.
• Cross-functional Collaboration & Consulting: You closely collaborate with other departments and stakeholders to achieve improvements, e.g. Digital Transformation, IT, Finance and Supply Chain Management.
• Technology Expertise, Key User & Data Analysis: You confidently manage and use the SAP, SAC, Salesforce CRM system, and other IT systems and tools that proactively support global sales and sales operations teams. In addition, you analyse sales data, performance and create sales reports and dashboards to track key performance indicators (KPI’s). Hence this provides insights that drive improved decision-making and sales strategy by using the SAP, SAC, Salesforce CRM system, and other data analytics tools.
• Training & Documentation: You maintain comprehensive documentation of sales processes, procedures, best practices while ensuring knowledge transfer to global sales teams, and you ensure that global sales operations adhere to regulatory and compliance.

Please refer the Job description for details