Sales Representative (Internal) - B 4 A Centurion

at  The Building Company

• Achieve sales targets as defined by Sales Manager
• Ensure thorough knowledge on all products
• Maintain regular customer call cycle
• Develop and maintain excellent customer relationships
• Gather thorough knowledge of competitor environment
• Ensure products optimally displayed in stores and in-store branding is optimized
• Develop good understanding of customer needs
• Grow existing product range within customers
• Identify opportunities within existing customers
• Follow up on any customer requests
• Monitor the market for sales opportunities
• Consult price trading with Line Manager
• Supply new customers
• Monitor sales and profit for each account.
• Assist customers pro-actively
• Provide open lines of communication
• Provide feedback and resolve outstanding orders
• Implement quick responses to customers
• Resolve customer complaints effectively
• Develop good understanding of customer needs
• Provide support to customers to increase sales
• Assist the customer with - Returns - Account queries - General queries
• Maintain accurate records of pricing structures
• Ensure customer pricing is correct
• Communicate pricing to Internal Sales to limit credits
• Provide feedback to Sales Manager on competitor activity or any other information requested
• Escalate customer dissatisfaction on pricing, delivery complaints, quality and timeframes
• Create product budget per each customer
• Qualifications: Grade 12
• Minimum of 5 years’ of selling experience
• years’ experience in our industry or similar customer databas
• Proven ERP experience Sap, K8

Please refer the Job description for details