Sales Specialist

at  Avant

About Avant
Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.
Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.
As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.
Doctors’ Health Fund is the leading provider of private health insurance to Doctors throughout Australia. As a part of the Avant Mutual Group, we look after the needs of over 50,000 health care practitioners, students and their families.
We pride ourselves on our personal, expert service and providing extraordinary outcomes for new and existing members. This is a key role within our Sales team, to proactively sell private health insurance over the phone to new customers in the medical field by managing leads though inbound and outbound channels.
Sales Specialists are part of our front-line team and therefore need to be knowledgeable on our product, process, procedures and business rules as well as responsive to members’ needs and expectations. You will work in a supportive team and training will be provided.
This is a permanent, full-time role based in our Sydney team.

KEY ACCOUNTABILITIES INCLUDE:

• Supporting doctors and their families to join our health fund by taking inbound calls and making outbound calls throughout the year, particularly during the key acquisition periods;
• Driving proactive retention of our current membership through outbound calls;
• Providing exceptional service with the goal of superior member satisfaction;
• Achieving sales growth and campaign targets; and
• Keeping up to date with all the latest product information and compliance.

Please refer the Job description for details