SALES SUPERVISOR

at  ORIENTAL EMPLOYMENT PTE LTD

Main Duties & Responsibilities:

• Establish relationship with customers by delivering excellent customer service
• Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• Lead and provide guidance to therapists on the service and treatments to customers
• Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc
• Assist the Senior Sales Manager to run the outlet efficiently and effectively
• Assist the Senior Sales Manager to handle customers’ complaints and feedback
• Motivate/building teamwork among colleagues & maintain good communication and good working environment
• Achieve personal sales target and assist in achieving monthly sales target set out for the branch
• To assist in making cold-calls to customers
• Ensure all treatment rooms & consultation rooms are in good & conductive condition
• Ad-hoc responsibilities assigned by management

Requirements:

• Min. 5 years’ working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (split shift work, weekends and public holidays)
• Passionate about the beauty and service industry
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

• Establish relationship with customers by delivering excellent customer service
• Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• Lead and provide guidance to therapists on the service and treatments to customers
• Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc
• Assist the Senior Sales Manager to run the outlet efficiently and effectively
• Assist the Senior Sales Manager to handle customers’ complaints and feedback
• Motivate/building teamwork among colleagues & maintain good communication and good working environment
• Achieve personal sales target and assist in achieving monthly sales target set out for the branch
• To assist in making cold-calls to customers
• Ensure all treatment rooms & consultation rooms are in good & conductive condition
• Ad-hoc responsibilities assigned by managemen