Sales Support Analyst - FinTech Sales Revenue Operations

at  Nasdaq

Why Nasdaq
When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.
Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.
Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.
What we offer
Nasdaq’s Financial Technology solutions tackle nefarious activities across a range of compliance silos - detecting and fighting financial crime as it occurs.

As a Sales Support Analyst, you will be responsible for providing support to sales managers within the Nasdaq Anti-Financial Crime business. In this role, you will work with colleagues from several different departments such as Sales, Product, Tech, HR, and Legal, along with external clients. Additionally, your responsibilities will include:

• Becoming a first point of contact for Account Managers for RFPs, RFI, and risk assessments: populating responses, coordinating, gathering responses from different departments/ experts, crosschecking the responses for accuracy
• Working with client portals: formatting documents prior to submitting requests on our internal portal
• Submitting the responses into the client’s portal after necessary reviews
• Working on follow-up questionnaires
• Providing Audit Portal and Cyber Portal assistance
• Maintaining responses in internal database
• Assisting the Sales team with maintaining Confluence pages
• Uploading completed questionnaires to Wiki
• Working on other ad-hoc requests such as documentation requests and gap analyses

What We Expect

• Bachelor’s degree in Finance, Economics, Business Administration, or Management is highly preferred
• At least 1-year experience in sales support/ administration
• Intermediate proficiency in Excel
• A keen eye for detail and good problem-solving skills
• Strong communication and interpersonal skills
• Tech-savvy and the ability to think outside of the box
• The initiative to learn and be comfortable working with minimum supervision
• Amenable to working mid-shift (3 pm - 12 am Manila time) and twice a week in the Nasdaq office at Bonifacio Global City, Taguig.

What we offer
We recognize that our employees work tremendously hard; in exchange, you will receive a competitive salary package, HMO coverage for you and your dependents from day one, an annual bonus, employee stock purchase plan, retirement plan, education reimbursement options, paid vacation and sick leave, subscription to eLearning platforms, fitness, wellness, and more.
We also provide our employees with the resources and opportunities they need to chart a career of achievement, growth and endless possibilities.
Come As You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

• Becoming a first point of contact for Account Managers for RFPs, RFI, and risk assessments: populating responses, coordinating, gathering responses from different departments/ experts, crosschecking the responses for accuracy
• Working with client portals: formatting documents prior to submitting requests on our internal portal
• Submitting the responses into the client’s portal after necessary reviews
• Working on follow-up questionnaires
• Providing Audit Portal and Cyber Portal assistance
• Maintaining responses in internal database
• Assisting the Sales team with maintaining Confluence pages
• Uploading completed questionnaires to Wiki
• Working on other ad-hoc requests such as documentation requests and gap analyse