Sales Support Assistant

at  NEFERTI PTE LTD

NEFERTI was inspired by the ancient Egyptian Queen Nefertiti, whose beauty was legendary and with the archaeological discovery of her head bust, remains the worlds most recognisable icon of beauty.
An affiliate of Henatenn Holdings, NEFERTI was established in 2010 and provided omni-channel supply chain management solutions for beauty and lifestyle products. Supported by over 70 diverse talents in the Singapore headquarters, it manages a comprehensive portfolio across multiple categories: skincare, personal care, fragrances, cosmetics, household and beverages.
NEFERTI offers its experience in distribution logistics and product management, an established and robust global network, and local capabilities to navigate seamlessly in the respective countries. In tandem with its business volume, its reputation amongst industry players has also grown exponentially, making it one of the preferred partners of many brands. Presently, NEFERTI connects with customers spanning China, Taiwan, Hong Kong, Japan, Dubai (UAE), Thailand, Australia, USA, Indonesia, Cambodia, Vietnam, Myanmar and Malaysia.
Its transformation to be a leading omni-channel supply chain solution provider has resulted in multiple e-commerce platforms selecting NEFERTI to power its beauty product and fragrance offering as the backend enabler, from sourcing, inventory management, forecasting, delivery as well as marketing.
Its move to its warehousing facilities has enabled NEFERTI to incorporate digital tools to manage and control information, finance and flow of goods. It has allowed innovative solutions for its customers, as it continues to offer value and competitive ness to meet the needs of the markets and the network.

SALES ADMIN ASSISTANT

We are seeking a Sales Admin Assistant to join our Sales team and provide administrative support for sales order processing, purchase order (PO) management, and shipment coordination. The ideal candidate will have strong organizational and communication skills, with the ability to use IWMS (Integrated Workplace Management System), BC (Business Central) and communicate effectively with the warehouse team.

QUALIFICATIONS:

• At least 2-3 years of experience in sales administration or order processing, with experience using IWMS and BC.
• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with internal stakeholders and customers.
• Attention to detail, with the ability to ensure accuracy and completeness of sales orders, POs, and shipment details.
• Familiarity with regulatory requirements related to sales order processing and shipment coordination.
• Experience working in a fast-paced environment and ability to work under pressure to meet deadlines.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Willingness to learn and adapt to new technologies and processes.
  If you meet these qualifications and are excited about the opportunity to support a dynamic sales team, we encourage you to apply for this position

• Process sales orders and purchase orders accurately and efficiently using IWMS and BC, ensuring all necessary details are included and orders are fulfilled in a timely manner.
• Coordinate with the warehouse team to ensure accurate inventory levels, timely product deliveries, and proper handling of shipments.
• Communicate effectively with internal stakeholders, including sales representatives, warehouse personnel, and customer service representatives, to ensure seamless order processing and timely delivery of products.
• Assist in the preparation of sales reports and performance metrics, including sales forecasts and inventory reports.
• Manage customer inquiries and resolve any issues related to sales orders, POs, and shipment details.
• Ensure compliance with all regulatory requirements related to sales order processing and shipment coordination.
• Maintain accurate and up-to-date records of sales orders, POs, and shipment details.
• Provide administrative support to the sales team, including scheduling appointments and coordinating meetings.
• Stay up to date on industry trends and emerging technologies and make recommendations for process improvements and new solutions.