Sales Support

at  Galderma

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we’re in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Are you passionate about sales and looking for an opportunity to grow your career? Galderma is now looking for a Sales Support Superstar. You’ll play a vital role in ensuring the smooth functioning of sales operations, maintaining strong customer relationships and contributing to the success of the consumer business unit.

Key Responsibilities

• Provide essential support to ensure the smooth functioning of sales activities, including order processing, inventory management and logistics.
• Foster and maintain positive relationships with customers, partners, and internal teams to ensure alignment and cooperation.
• Provide crucial administrative and operational support to the Head of Pharmacy and Head of Gracey also including National Business Managers, Key Account Managers and wider sales team when needed.
• Assist in the training and onboarding of sales teams, providing guidance on product knowledge, sales techniques, and company policies.
• Assist in managing customer contracts, including negotiations, renewals, and compliance, ensuring clarity and adherence to.
• Analyse sales data, market trends, and customer insights to support decision-making and sales strategies.
• Generate and maintain regular sales reports and dashboards to track performance, KPIs, and sales targets, providing insights to relevant stakeholders.
• Assist with financial processes, including budget tracking, expense management, and financial reporting.
• Stay informed about relevant industry regulations and compliance requirements, ensuring adherence to legal standards in all sales activities.

Skills & Qualifications

• Bachelor’s degree in business, marketing, or a related field preferred.
• Proven experience in sales support or a related role.
• Proficiency in MS Office Suite, especially Excel and PowerPoint.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Attention to detail and problem-solving abilities.
• Knowledge of the consumer and prescription market is a plus.

What we offer in return

We are committed to providing a competitive and attractive salary package along with addition benefits such as:

• Professional development, offering opportunities for training, education, and career advancement
• Employee recognition and rewards
• Health and wellness benefits
• We plan to set you up for success

You will also be working for an organisation that embraces diversity & inclusion. We believe we deliver better outcomes by reflecting the perspectives of our diverse customer base.

Next Steps

• If your application is successful and your profile is a match, our recruiter will reach out to you directly and engage you in the first conversation regarding this role.
• The next step is a virtual or face to face conversation with the hiring manager.
• The final step is a panel conversation face to face with the extended team. Here you may be asked to present a case study and complete a psychometric test.
• Please note, Galderma is NOT partnering with any Recruitment agencies for this role.

Our people make a difference.
At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

• Provide essential support to ensure the smooth functioning of sales activities, including order processing, inventory management and logistics.
• Foster and maintain positive relationships with customers, partners, and internal teams to ensure alignment and cooperation.
• Provide crucial administrative and operational support to the Head of Pharmacy and Head of Gracey also including National Business Managers, Key Account Managers and wider sales team when needed.
• Assist in the training and onboarding of sales teams, providing guidance on product knowledge, sales techniques, and company policies.
• Assist in managing customer contracts, including negotiations, renewals, and compliance, ensuring clarity and adherence to.
• Analyse sales data, market trends, and customer insights to support decision-making and sales strategies.
• Generate and maintain regular sales reports and dashboards to track performance, KPIs, and sales targets, providing insights to relevant stakeholders.
• Assist with financial processes, including budget tracking, expense management, and financial reporting.
• Stay informed about relevant industry regulations and compliance requirements, ensuring adherence to legal standards in all sales activities