Sales Support Officer

at  PeopleFusion Recruitment Specialists

Contract Type:

Permanent Recruitment
Location:

Newcastle
Specialisation:
Business Support
Reference:

860425
Contact Name:

Olivia Evans
Contact Email:

oliviae@peoplefusion.com.au
Job Published:

April 10, 2024 09:15

JOB DESCRIPTION

• Join a supportive team environment you will be equipped with all the tools to thrive!
• Immerse yourself in an energetic, passionate, and engaged culture.
• Full-time or part-time options 25 plus hours per week!
  If you love providing fantastic customer service and are looking to take the next step in your career, then this role is your next great opportunity!

ABOUT THE OPPORTUNITY

Do you love people and helping them get a great outcome? We are seeking an awesome addition to our client’s team who is ready to take the next step in their career as a Sales Support Officer! This role offers a chance to join a dynamic team with the core function of the role being to serve as a fantastic first impression of this brand providing an elevated customer experience in every interaction.
In this role you will be given great guidance and support to help you succeed!

• Act as the first point of contact for the business, adeptly managing high volume phone calls and enquiries.

• Ensure seamless management of all customer orders, maintaining meticulous data accuracy with customer details.

• Execute track and trace and recall requests on parcels promptly and efficiently.
• Support the Financial Controller by conducting daily debt recovery tasks.
• Stay updated on promotional products and seizes upsell opportunities whenever possible!