Sales Support Officer

at  United Diesel

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions.

QUALIFICATIONS

• Bachelor Degree or Equivalent

EXPERIENCE

• 5 years in managing Sales quotation, tenders, etc.
• Knowledge of Supply chain would be added advantageKnowledge of Commercial vehicles and machineries product would be added advantage

KNOWLEDGE & SKILLS:

• Administration and Management:- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources
• Organizing, Planning, and Prioritizing Work:- Developing specific goals and plans to prioritize, organize, and accomplish team work
• Time Management — Managing one’s own time and the time of others
• Mathematics — Using mathematics to analyze and recommend the solutions
• Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Proficient in using MS office. Working knowledge in CRM system would be preferred
  At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

JOB PURPOSE

Support sales team in preparing sales related documentation, quotation, tender and bodyfitment related queries and communication. Manage supply chain of the vehicle by preparing purchage orders, customs clearance, managing yard and delivery of vehicle to customer.

JOB RESPONSIBILITIES

• Prepare sales quotation ensuring correct prices, discounts and product specification, etc. as per agreed terms and get it approved by respective BDMs, or Sales Manager
• Handle walk in customer or inbound sales enquiries and pass it to respective sales team or manager with required details and make follow up to ensue each and every enquiries are entertained
• Prepare Govt related tenders after consulting with BDMs/Sales manager ensuring right product specification and upload to E-government portal. Keep follow up and update to manager
• Follow E-government portals on regular basis to check if there are any RFP, and inform to respective BDM or Sales Manager for tender preparation
• Manage complete communication with bodybuilders in relation to obtaining price trailers, or any other bodybuilding works, Follow up on oders to ensure delivery on time
• Prepare purchase orders as per purchase plan, sales forecasting, company guidelines, purchasing policies and procedures
• Monitor logistics activities of Vehicles following proper procedures as per company policy and regulatory requirements.
• Develop and maintain data record systems electronically/physically in an orderly and simple manner
• Review sales deal documents and invoice while ensuring complete documentation
• Follow up with bankers concerning PO and handing over deal`s documents and update sales teams
• Follow up with customer to complete documentation requirement for export deals
• Prepare and submit reports on No. of quotations, consolidate lost deals and it reason for manager to analyse
• Collate market information from Sales Team and submit to Manager for further review
• Prepare principals related monthly report and submit to respective manager
• Develop and implement clear KPIs for sales support functions to ensure clear communication of deliverables as well as the development and engagement of staffs
• Comply with the company QMS requirements