Sales Support/Order Management Specialist

at  Pirelli

BACKGROUND:

Business Administration or Logistics, with not less than 1 year but not more than 3 years work experience

KEY REQUIREMENTS:

• Lateral thinking with strong problem solving ability
• Strong communication skills – both verbal and written
• Excellent time management skills
• IT literacy (particularly excel)
• Ability to identify and implement operational process improvements
• Experience working in fast paced dynamic environment
• Outstanding customer service skills
• Experience with office administration
• Experience with sales order processing is preferred - understanding the flow from order entry to invoice and warehouse dispatch
• Experience in supporting a sales team is preferred
• Ability to build strong relationships with the team and management
• Highly organised and efficient with great attention to detail
• Trustworthy, c ommitted and s elf-motivated

• Uploading customer orders
• Work closely with the sales team on keeping orders updated.
• Maintaining the internal sales database
• Assisting the sales team with analysis and presentations
• Dealing with customer queries
• Continuously seek opportunities for improving the quality of information and service offered to clients and colleagues.